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How long should probate take? Already waited 14 weeks.

So my parents are currently purchasing a flat. They had the offer accepted in May, but was told they'd have to wait for seller to receive a grant of probate before deal could be completed. They had no problem with it because they're not in a rush, but it's now been 14 weeks since the seller applied for it. Originally they were told it would be a wait of 8-12 weeks. The seller doesn't understand why it's taking so long as there's only 1 property and 2 bank accounts involved so it should be pretty simple. Everything is else is sorted, there's no mortgage involved as they're buying outright, so this probate is the final piece of the jigsaw. I was just wondering if this wait time is normal at the moment or should they be getting a bit worried. 

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