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Octopus not returning credit balance - what to do?

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  • Chrysalis
    Chrysalis Posts: 4,705 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    CanNeverThinkOfAUsername said:
    Totally agree with @MWT. This is one of the reasons Octopus got told off by Ofgem, as they are setting Direct debits too low, haha



    I find that very interesting given I was around a grand in credit last winter lol and they tried to jack my DD up to over £400 for usage of under £100 a month this year. (That is due to their prediction software massively over predicting my annual usage, will be interesting to see if it corrects itself after a year's worth of smart meter readings).
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