We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Octopus not returning credit balance - what to do?

Options
13»

Comments

  • Chrysalis
    Chrysalis Posts: 4,705 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    CanNeverThinkOfAUsername said:
    Totally agree with @MWT. This is one of the reasons Octopus got told off by Ofgem, as they are setting Direct debits too low, haha



    I find that very interesting given I was around a grand in credit last winter lol and they tried to jack my DD up to over £400 for usage of under £100 a month this year. (That is due to their prediction software massively over predicting my annual usage, will be interesting to see if it corrects itself after a year's worth of smart meter readings).
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture