Home Insurance

Marchpane1

My partner moved into a two bedroom cottage about 25 years ago. He’s not very savvy when it comes to finances and didn’t realise that he should never renew insurance! When I met him he was paying £140 a month for home insurance with Santander after being with them since the mortgage started. I feel he’s been exploited because of his naivety and wondered whether it would be worth trying to reclaim some money. Thanks I’m advance 

marcia_

Marchpane1 said:

My partner moved into a two bedroom cottage about 25 years ago. He’s not very savvy when it comes to finances and didn’t realise that he should never renew insurance! When I met him he was paying £140 a month for home insurance with Santander after being with them since the mortgage started. I feel he’s been exploited because of his naivety and wondered whether it would be worth trying to reclaim some money. Thanks I’m advance 

Why would he not renew his insurance? 

Just how was he exploited? 

 No he can not claim it back they did what they said they would and insured him should he have needed to claim. 

dunstonh

He’s not very savvy when it comes to finances and didn’t realise that he should never renew insurance! 

Why do you think you should never renew insurance? 

 feel he’s been exploited because of his naivety and wondered whether it would be worth trying to reclaim some money. 

Every year they send an invitation to renew and explain what needs to be done if you wish to cancel.    If someone chooses to renew, then that is their choice.  There is no wrongdoing

That is unless your partner is mentally incapable of understanding a renewal notice.

Marchpane1

Ok thank you

Marchpane1

What I meant is that he auto renewed year on year without understanding that it’s best to look around for better deals. But yes it’s his fault. Thank you for your advice. 

dunstonh

Marchpane1 said:

What I meant is that he auto renewed year on year without understanding that it’s best to look around for better deals. But yes it’s his fault. Thank you for your advice. 

Whilst there are some protections in place for those people considered vulnerable (as alluded to higher up), the rest of the time, there has to be an assumption that an adult needs to be an adult.

I have seen people that never open their envelopes, or if they do, they briefly look at who they are from and then ignore the content if they don't think it's important.    The insurer cannot change that type of person.  Only that person can change; hopefully, those around them can help them change.     That is probably one of your jobs now as a couple.