IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).

Gatwick Airport PCN using Purple parking

Hi,

I am wondering if anyone can help me.

I used Purple parking at Gatwick airport (South Terminal), parking in Sofitel Hotel at 9:30ish am, then went on holiday, returning 10 days later.

Today (a month later), I get a PCN in the post, stating that there was a contrevention of the drop off zone, with the fine being £100, reduced to £15 if I pay within 14 days as it is my first offence.

The first picture, clearly shows me driving in at 9:32am. The second photo shows a person in a high vis jacket driving the car out, at 10:45am (after I had checked onto the flight).

I have compalined to Purple Parking, but thier complaint form is only online, is tempremental (so it is not clear to me if the complaint got sent), and they state that they are busy, and will respond in 35 days.

Now as I genuinly didn't contrevene anything (and didn't use the drop-off zone), I am thinking of also appealing to NCP. However, the defence I would usually have is that I left my car at Purple parking, and it is not me in the car upon leaving. However, all the guides say not to admit it was you driving. Technically, it was me driving in, but to a hotel car park, it wasn't me driving out.

Now I am left confused - do I appeal to NCP or not? If so, what wording template do I use?
«1

Comments

  • KeithP
    KeithP Posts: 41,267 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Don't tell anyone who was driving.

    If they don't know who was driving then they can only chase the keeper.

    In this case the keeper is not the Registered Keeper of the vehicle. The keeper at the time of the alleged transgression is whoever you left the car keys with - i.e. Purple Parking.
  • Coupon-mad
    Coupon-mad Posts: 149,171 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    This is simple to appeal because there is no keeper liability.  Easy peasy...

    But as long as the £15 is not a typo, I am fascinated and I could use this for Government evidence if you are happy to show a redacted photo of it please:
    Today (a month later), I get a PCN in the post, stating that there was a contrevention of the drop off zone, with the fine being £100, reduced to £15 if I pay within 14 days as it is my first offence.

    Discount is £15 only?

    Image please?! Cover your name/address & VRM.

    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Letter below:



  • KeithP said:
    Don't tell anyone who was driving.

    If they don't know who was driving then they can only chase the keeper.

    In this case the keeper is not the Registered Keeper of the vehicle. The keeper at the time of the alleged transgression is whoever you left the car keys with - i.e. Purple Parking.
    Well technically, it is me on the way in, Purple parking on the way out?
  • B789
    B789 Posts: 3,441 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    Which bit of "DON'T TELL THEM WHO WAS DRIVING" don't you understand? NCP have no idea who is in the photos. It is only to be used as an ANPR camera. It is not to be used for any other evidential purpose. If you have already told them who is driving you have probably made things difficult for yourself.

    You appeal as the registered keeper, not the driver. They cannot hold the registered keeper liable unless the registered keeper admitted to being the driver. Just look for other Gatwick or Heathrow airport appeals on here and use one of those templates to submit your initial appeal to NCP and if they reject that, use one of the other more comprehensive ones for your POPLA appeal.

    As long as you have not admitted to being the driver, you cannot be held liable as the keeper.
  • Scorpio33
    Scorpio33 Posts: 747 Forumite
    Part of the Furniture 500 Posts Name Dropper
    edited 16 September 2022 at 9:45AM
    B789 said:
    Which bit of "DON'T TELL THEM WHO WAS DRIVING" don't you understand? NCP have no idea who is in the photos. It is only to be used as an ANPR camera. It is not to be used for any other evidential purpose. If you have already told them who is driving you have probably made things difficult for yourself.

    You appeal as the registered keeper, not the driver. They cannot hold the registered keeper liable unless the registered keeper admitted to being the driver. Just look for other Gatwick or Heathrow airport appeals on here and use one of those templates to submit your initial appeal to NCP and if they reject that, use one of the other more comprehensive ones for your POPLA appeal.

    As long as you have not admitted to being the driver, you cannot be held liable as the keeper.
    Don't worry, I've not told them anything yet....
  • fisherjim
    fisherjim Posts: 7,006 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Hmm! If they are now reducing the amount to £15 if paid within 14 days I suspect they have been leant on over the ridiculous way this scam operates, but you still don't pay these idiots a cent.
  • Le_Kirk
    Le_Kirk Posts: 24,230 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Scorpio33 said:
    Don't worry, I've not told them anything yet....
    But PPCs do read this forum and it wouldn't take much for them to work out who you are and that you have admitted to driving!
  • Coupon-mad
    Coupon-mad Posts: 149,171 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Thanks for posting that.

    Shows £15 is a sufficient deterrent.  That'll be used to talk to the Government.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Update: Notice has been cancelled!
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.1K Banking & Borrowing
  • 252.8K Reduce Debt & Boost Income
  • 453.1K Spending & Discounts
  • 243.1K Work, Benefits & Business
  • 597.4K Mortgages, Homes & Bills
  • 176.5K Life & Family
  • 256K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.