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Neo Energy

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  • Qyburn
    Qyburn Posts: 3,606 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    MWT said:
    ...  if you do know that you owe them something
    At this stage I am certainly not convinced I owe them anything.
    Even if that's not correct and they are due a few quid, there's no way I'm paying over £650 on the basis of that ridiculously incorrect statement of account. Making the reasonable assumption that they don't reply to my emails, my plan is to write to their registered address, and we'll take it from there.
  • Qyburn
    Qyburn Posts: 3,606 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    Interestingly the automatic response from "complaints@neo-energy.co.uk" says that I should contact Octopus.
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