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Old Partnership card - Not logging in

Anyone else having this problem?
Late last night I tried logging into the Partnership card website and couldn’t. Don’t remember the reason.
Later I opened the app and it was spinning its wheels so I closed it down
This morning the app got as far as letting me enter my password but then didn’t recognise my password so I couldn’t log in.

Anyone else experiencing something similar?

TIA

Comments

  • You'd do better checking their website and social media, more likely to get a response on status updates there
  • lr1277
    lr1277 Posts: 2,175 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    You'd do better checking their website and social media, more likely to get a response on status updates there
    Thanks. Will give that a go.
  • A number of providers seem to be having "issues" today. I can't access either my old or new JLP account, and I've just seen on social media that Halifax credit cards also have issues
  • daveyjp
    daveyjp Posts: 13,646 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 15 September 2022 at 11:58AM
    The Newday JL card app is also unavailable with a message that essential maintenance is being performed.
  • Just tried old JL card and JL Newday card access on phone apps and all work fine for me, also Halifax access is also working as well
  • lr1277
    lr1277 Posts: 2,175 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Thanks to all. I too have logged into my account on the website. Not showing one particular transaction from yesterday, but that was a refund, so I will give it a day or 2 before contancting John Lewis.
  • Just tried old JL card and JL Newday card access on phone apps and all work fine for me, also Halifax access is also working as well
    Lloyds was down this morning when I logged in, showing £0 balance and no data for previous months but it is back up now
  • daveyjp
    daveyjp Posts: 13,646 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    JL Newday app now working, but account has now been blocked.  It was all Ok yesterday.
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