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Apple complaints contact details

Can anyone provide an email and physical address to formally complain to Apple.They want it to be done over the phone but I'm getting nowhere and there's no written record.Thanks in advance.

Comments

  • Contactus.uk@euro.apple.com perhaps?
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • jon81uk
    jon81uk Posts: 3,919 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    There is a chat option for repairs.

    Depends what the complaint is slightly, hardware, services, retail purchase.
  • ATC111
    ATC111 Posts: 93 Forumite
    Sixth Anniversary 10 Posts
    jon81uk said:
    There is a chat option for repairs.

    Depends what the complaint is slightly, hardware, services, retail purchase.
    It's a formal complaint about their refusal to fix a faulty iPhone and watch
  • jon81uk
    jon81uk Posts: 3,919 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    ATC111 said:
    jon81uk said:
    There is a chat option for repairs.

    Depends what the complaint is slightly, hardware, services, retail purchase.
    It's a formal complaint about their refusal to fix a faulty iPhone and watch
    Did you buy it from Apple, your rights are with the retailer not the manufacturer? If it is more than six months old then you need to prove it is a manufacturing fault and was there from day one.
    But yes there are no contact details other than phone available, although if you bought in a physical store you could go back in store.
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