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Elderly relative charged £3000 by EDF for utilities for first month in sheltered accommodation

plumpplop · 2022-09-12 11:21:09

I just found out yesterday that this has been going on for sometime (over a year!) and they keep insisting it is correct. She is refusing to pay. I think debt collectors may be involved now. They are calling her back today and I am scooting over there to be there when they call. She changed suppliers after she moved in so…

Comments

Brie Posts: 15,638 Ambassador

15 September 2022 at 4:18PM

Miser1964 said:

Sounds like relatives should be thinking about a Power of Attorney order, at least for financial affairs if not wellbeing too.

And if they don't like to do a POA then perhaps they would be ok with providing you with authorisation to talk to energy, water, etc on their behalf.

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