£400 discount from October: reduction of invoice or refund by direct debit?

sebtomato

Hi,

My current electricity bill is only about £55 a month currently, so with £66 discount coming from October, does that mean my balance will go positive, or I will get paid £66 to my bank account?

[Deleted User]

Hi - depends on yor supplier I think, and whether you pay yhe full amount monthly r a fixed dd

sebtomato

[Deleted User] said:

Hi - depends on yor supplier I think, and whether you pay yhe full amount monthly r a fixed dd

I am with EDF, and paying by direct debit. 

rjmachin

EDF have published how they are doing it here:
https://www.edfenergy.com/for-home/energy-bills-support-scheme

For the monthly direct debit payments, they say "An automatic refund each month to the bank account your Direct Debit payments are taken from"

Robgmun

rjmachin said:

EDF have published how they are doing it here:
https://www.edfenergy.com/for-home/energy-bills-support-scheme

For the monthly direct debit payments, they say "An automatic refund each month to the bank account your Direct Debit payments are taken from"

Huh, ok, I would have actually preferred to have it added to my EDF account in credit.

DiseasedBunny

Robgmun said:

rjmachin said:

EDF have published how they are doing it here:
https://www.edfenergy.com/for-home/energy-bills-support-scheme

For the monthly direct debit payments, they say "An automatic refund each month to the bank account your Direct Debit payments are taken from"

Huh, ok, I would have actually preferred to have it added to my EDF account in credit.

BG are doing similar - I’ve setup a standing order to send it back into the account 🤣

wild666

If you can pay the £66 as an additional payment do that then you will have some credit to call on when the prices jump in years to come that is unless the October increase goes ahead but the cap limits bills to £2500.

Astria

wild666 said:

If you can pay the £66 as an additional payment do that then you will have some credit to call on when the prices jump in years to come that is unless the October increase goes ahead but the cap limits bills to £2500.

How can the October increase go ahead but the cap still limit bills?

MWT

wild666 said:

... but the cap limits bills to £2500.

The cap is a price limit, not a bill limit, too many people already get that bit wrong so best not to use the words that way even if it wasn't exactly what you meant.

philipbin

E.ON/Sainsbury's Energy have said:

The government has announced (29 July) more information around how you will receive the Energy Bills Support Scheme payment. Importantly, you don't need to apply for the scheme, all households will start to receive £400 off their energy bills from October 2022.

You'll see a discount of £66 applied to your energy bills in October and November, and £67 a month from December to March 2023.

• Fixed Direct Debit customers will receive the money automatically as a deduction to their monthly Direct Debit.

• Pay on receipt of bill customers and regular cash payment customers will see the money automatically applied as a credit to their energy accounts in the first week of each month. This will show as a credit in the payments section of their monthly bill.

• Smart prepayment customers will see the money credited directly to their meters as a top up in the first week of each month.

• Traditional prepayment customers will be provided with vouchers in the first week of each month. These will only be redeemable at the Post Office, not at all top-up locations.

https://www.eonnext.com/energy-bill-support-scheme

luvchocolate

Heard nothing from Shell yet