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How does an additional cardholder use the new John Lewis Credit Card App, please?

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So I am an additional cardholder for the new John Lewis New Day credit card. I want to use the JL credit card app. The main account holder has a username and password, but I want the app to have my phone number not hers, so if it needs to do any verification I get the text message. The main cardholder has registered and got everything set up, but there doesn't seem to be any way for me to register separately on either the app or the website. Does anyone know if this can be done, please?

Comments

  • Chino
    Chino Posts: 2,031 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 11 September 2022 at 8:45PM
    Does anyone know if this can be done, please?
    Why do you value uninformed responses from posters on this forum to answers by John Lewis Finance? Have you contacted John Lewis Finance and asked them?
  • daveyjp
    daveyjp Posts: 13,515 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    It can't be done.

    Only the main cardholder can operate the account and app, it isn't like a joint bank account. 
  • daveyjp said:
    It can't be done.

    Only the main cardholder can operate the account and app, it isn't like a joint bank account. 

    Thanks daveyjp
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