Conister Bank - overloaded and stuck in the past?

BeachNut

Used to be very responsive, but now emails go unanswered for over a week. Despite adopting a process whereby id and address documents could be submitted electronically during covid, they've now reverted back to demanding certified copies be sent by snail mail. A bank heading backwards.

wmb194

BeachNut said:

Used to be very responsive, but now emails go unanswered for over a week. Despite adopting a process whereby id and address documents could be submitted electronically during covid, they've now reverted back to demanding certified copies be sent by snail mail. A bank heading backwards.

So vote with your feet? I cannot say that I've ever heard of it but it appears to be a part of the Manx Financial Group (LSE:MFX) and is absolutely minuscule, with a balance sheet of of only £309m and a 2022 profit before tax of £3m. In my experience it's par for the course with these sorts of tiny banks/BSs: they're either brilliant or dreadful with little in between.

https://www.mfg.im/investor-centre