new £2,500 energy price cap

Redi123

I have a question of the approach to this new price cap by some power companies

Scottish power have sent me an email today and in it they define their view of a typical household being >> (one that uses 12,000 kWh of gas per year, and 2,900 kWh of electricity per year, and paying both by Direct Debit) I only have electric but my electric usage used to be 11,000 > 13,000 kWh per year is Scottish power making what is supposed to be for all only available if you stay on direct debit with  them and are a duel customer?

[Deleted User]

No.  It's not their definition of the typical household, it's the official definition.  That's what the headlines refer to.

It still applies to you.

MWT

Redi123 said:

I have a question of the approach to this new price cap by some power companies

Scottish power have sent me an email today and in it they define their view of a typical household being >> (one that uses 12,000 kWh of gas per year, and 2,900 kWh of electricity per year, and paying both by Direct Debit) I only have electric but my electric usage used to be 11,000 > 13,000 kWh per year is Scottish power making what is supposed to be for all only available if you stay on direct debit with  them and are a duel customer?

No, they have quoted the matching definition of what a customer would be using and how they would be paying to be capped at £2,500.

This is not their definition, it is the definition mandated by Ofcom when referring to the national average cap numbers.

The work is in progress right now to break that down to individual, regional kWh/standing charge figures by payment method, metering type etc. which will then be used to calculate your bill...

Ultrasonic

MWT said:

This is not their definition, it is the definition mandated by Ofcom when referring to the national average cap numbers.

I know you know, but just in case it confuses anyone it's of course Ofgem rather than Ofcom who do this.