DCB Legal - Highview Parking Limited

User84

Hi 

So I took the militant approach and ignored DCB LTD. I now have the DCB Legal letter (TBH its stressing me a little) I feel I've come this far now to finish off this farce.

Background information -

• The car park does not have a working pay meter that works
• It appears abandoned and poorly maintained
• Appears as if its no longer owned by Highview parking (last few months)
• The app to pay was temperamental (which I can't prove) 

I've been reading the newbies section from when I first received DCB LTD charges and said come back here when I have received the DCB Legal letter.

As I understand it, I need to request a SAR from highview parking and send another email to DCB Legal with the following "(a) I am seeking debt advice but I deny any debt and the case must be put 'on hold' for not less than 30 days under the PAP for debt claims 2017.
(b) I have sent your client a SAR" ?




Many Thanks
Alex

Fruitcake

What happened when you complained to the landowner and your MP? That is always Plan A, and it is never too late to do so.

Yes, send an SAR to the DPO of Highview/Group Nexus. Include non-photo proof of ID.

Yes, send the 30 day hold instruction, but nearer to the reply deadline given in the LoC.

User84

It would have been very difficult to complain to the land owner as it was a boarded up retail unit up for sale and is still for sale a 11 months later with lots of vandalism. 

I will be honest about this and I haven't complained to my MP, I thought it would be too late at this stage considering this is a LoC.

I have started to draft my SAR letter to Highview/Group Nexus will send that soon and send the 30 day instruction closer to the deadline

Thanks

KeithP

User84 said:

It would have been very difficult to complain to the land owner as it was a boarded up retail unit up for sale and is still for sale a 11 months later with lots of vandalism. 

Thanks

Just because it's a 'boarded up retail unit' it does not mean that no-one owns it.

Indeed, someone has a contract with Highview. Your job is to find that someone.
@Umkomaas often posts guidance on how you might do that.

Where exactly did this alleged parking event take place?
Has the place featured before on this forum?

User84

KeithP said:

User84 said:

It would have been very difficult to complain to the land owner as it was a boarded up retail unit up for sale and is still for sale a 11 months later with lots of vandalism. 

Thanks

Just because it's a 'boarded up retail unit' it does not mean that no-one owns it.

Indeed, someone has a contract with Highview. Your job is to find that someone.
@Umkomaas often posts guidance on how you might do that.

Where exactly did this alleged parking event take place?
Has the place featured before on this forum?

I would need to find the estate agent ask for the owners details to complain about a parking ticket. I think my ignorance assumed with it it been in such disrepair, broken meter that I wouldn't get a ticket.

I've not seen it on this forum but haven't been looking for it specifically, I have been reading similar cases that have popped up and didn't want to spam threads until I was at this "DCB Legal Stage" 

I haven't seen it featured before but I haven't looked specifically but I have been reading similar situations 
If you search "Osborne Street Grimsby Carpark" there is an article about the car park. I unfortunately can not post links

User84

Fruitcake said:

What happened when you complained to the landowner and your MP? That is always Plan A, and it is never too late to do so.

Yes, send an SAR to the DPO of Highview/Group Nexus. Include non-photo proof of ID.

Yes, send the 30 day hold instruction, but nearer to the reply deadline given in the LoC.

So i've tried my local MP and they explained that there is nothing they can do and the only piece of advice was to speak with citizens advice. This was done with a email followed by a phone call.

Fruitcake

Your MP is clueless. They should at the very least be supporting the government's plans to introduce a new mandatory CoP, and should be pushing for this to happen asap. CAB (in England and Wales) are very good at some things, but are hopeless with their advice about parking charges and should be avoided.

User84

Fruitcake said:

Your MP is clueless. They should at the very least be supporting the government's plans to introduce a new mandatory CoP, and should be pushing for this to happen asap. CAB (in England and Wales) are very good at some things, but are hopeless with their advice about parking charges and should be avoided.

I think i've seen the new mandatory CoP but thought this was in place and legal.

It wasn't actually the MP it was his constituency case worker who emailed me and spoke on the phone. When speaking with her she was pushing me towards paying it without actually saying pay it.

I've also tried to call the land owner with them been even less helpful. Their words are "you should take it up with the parking company and I'd advise you to pay it. I won't be able to rescind it" the company is wellish known supermarket, the building and land was just purchased by my local council to be redeveloped in July 2022

So unfortunately I'm going to rely on my reading and help from you guys on here. I've written my SAR just need to attach some non intrusive identification. Send an email to DCB legal in a couple of weeks stating I've asked your client for a SAR. I've found lots of similar cases to my own but not seeing much after SAR and email to the solicitor stage. 

Umkomaas

So unfortunately I'm going to rely on my reading and help from you guys on here.

Here's a bit more reading for you to do. You will need to keep going through all the necessary court procedure phases, but the hope is that your case ends like all those detailed in the thread. 

https://forums.moneysavingexpert.com/discussion/6377263/dcb-legal-record-of-private-parking-court-claim-discontinuations/p1

Le_Kirk

User84 said:

 Send an email to DCB legal in a couple of weeks stating I've asked your client for a SAR. I've found lots of similar cases to my own but not seeing much after SAR and email to the solicitor stage. 

They won't care about the SAR, what they should react to is when you tell them to put the claim on hold for 30 days in line with the Pre-action Protocol for debt claims, even though you deny there is any debt.  BTW you don't ask for a SAR, you submit a Subject Access Request asking for all the data they hold on you and your VRM.

User84

Le_Kirk said:

User84 said:

 Send an email to DCB legal in a couple of weeks stating I've asked your client for a SAR. I've found lots of similar cases to my own but not seeing much after SAR and email to the solicitor stage. 

They won't care about the SAR, what they should react to is when you tell them to put the claim on hold for 30 days in line with the Pre-action Protocol for debt claims, even though you deny there is any debt.  BTW you don't ask for a SAR, you submit a Subject Access Request asking for all the data they hold on you and your VRM.

I don't think they will care about a SAR either, it seems to be standard practice but it shows I'm willing to jump through the hoops at least at this stage. Its the first time I've seen it written that way about pre-action protocol.

I know what you mean about not asking, its submitting which is how I've written the email its just how I wrote it here on the forum.