Ebay Buyer Cancellations - argh

34 Posts

Just a rant really - in the last 48 hours I’ve had 2 sales and then requests to cancel (different items), and a non-payer on a third sale. I’m a private seller so not churning over lots of sales where I’d expect a % to go wrong anyway, I only ever have about 20 things listed at the most.
One person actually paid and then waited a few hours before (rudely IMO) just telling me to cancel, luckily I’d not purchased the postage label but I wasn’t far off!
More and more it seems eBay is weighted in the buyers favour, I know the rights are valid and justified in line with other consumer regs but it’s just a right pain isn’t it 😂 especially when times are tough and the extra income is so needed.
More and more it seems eBay is weighted in the buyers favour, I know the rights are valid and justified in line with other consumer regs but it’s just a right pain isn’t it 😂 especially when times are tough and the extra income is so needed.
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It was clearly identified as collect only, the buyer is only 35 miles away so could collect.......let's see what happens. If they want a refund they are gonna have to do all the work. I'm gonna make it as difficult as poss.....couldn't care less about feedback. Think I'll get in first with the negative vibe. Wish me luck.
All views are my own and not the official line of MoneySavingExpert.
All views are my own and not the official line of MoneySavingExpert.
Personally if a buyer asked to cancel a bid for no particular reason I'd look at blocking them from bidding on my future items (if you can still do that?) as they're not 'trustworthy', but that's up to you.
https://www.ebay.co.uk/help/selling/listings/selling-auctions/cancelling-bid?id=4140
https://www.ebay.co.uk/help/buying/bidding/retracting-bid?id=4013
I tend to block the buyer straight away.
That's exactly what the Gov' are doing with Russia at the moment.....