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Horizon pcn

Hi, this is my first time posting,  hopefully I'm doing it ok.
Today I received a PCN from Horizon, for £70,to be reduced to £30 if paid within 30 days.   Issue is that I parked in Tesco car park, in a disabled bay, with my blue badge displayed. We did some shopping in Tesco, then took our grandchildren to the cinema, which is in the same complex. Then we had some food. I must admit I totally forgot about the  3 hours maximum parking and we ended up being there approximately 3 hours and 15mins.  However,  I have the blue badge as I find walking difficult, so didn't move the car after shopping in Tesco, as I probably should have done. Do I have any right of appeal, or should I just pay?
Thanks in advance 

Comments

  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Hello and welcome.

    Your best bet is to go into Tesco and speak to customer services.
    Explain your predicament and it is quite likely that the problem will be dealt with there and then.
  • Le_Kirk
    Le_Kirk Posts: 26,329 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 29 August 2022 at 5:07PM
    You have a right of appeal and we don't recommend paying.  Plan A in the NEWBIE sticky is to always complain to the landowner.  Because you are a Blue badge holder you should be entitled to more time as you manoeuvre yourself more slowly, however, not sure this works if you have gone shopping, been to cinema and had food - worth a try though.
  • mksysb
    mksysb Posts: 441 Forumite
    Ninth Anniversary 100 Posts Photogenic Name Dropper
    Just appeal using the template in the newbies post, unchanged,  Horizon will see it's from this site and will accept the appeal.

  • Coupon-mad
    Coupon-mad Posts: 161,478 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    mksysb said:
    Just appeal using the template in the newbies post, unchanged,  Horizon will see it's from this site and will accept the appeal.

    Yep.  Very easy to win on appeal.

    Horizon don't use the POFA 2012, so no implying nor ticking who was the driver, and they WILL fold.  
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Sorry, I'm being obtuse.

    Where can I find the template? Not sure what is meant by the " newbies post"

  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    granof5 said:
    Sorry, I'm being obtuse.

    Where can I find the template? Not sure what is meant by the " newbies post"

    See this below Coupon-mad's post...


  • Umkomaas
    Umkomaas Posts: 44,401 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    granof5 said:
    Sorry, I'm being obtuse.

    Where can I find the template? Not sure what is meant by the " newbies post"

    You're looking for this:


    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    #Private Parking Firms - Killing the High Street
  • Fruitcake
    Fruitcake Posts: 59,531 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    If your complaint to the store manager and/or CEO pointing out that disabled motorists should be offered reasonable adjustments such as more time, as per the legal requirements of the Equality Act 2010 is ineffective, then you should use the appeal template in blue text from the NEWBIEZS thread.

    Send it from The Keeper, unaltered save for a one liner that the NTK is not PoFA compliant and incapable of holding the keeper liable.
    I married my cousin. I had to...
    I don't have a sister. :D
    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
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