British Gas Fixed Tariff jan 2024

Elshamite

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Last December I switched from British Gas Peoples' Tariff, to which I had been transferred automatically when People's Energy failed, to a British Gas Complete Cover Jan 24 Fixed Tariff. This guaranteed my energy costs at £96 per month until January 2024. My question is why did British Gas not offer this tariff deal straight away? It took a couple of months to persuade British Gas to switch me to it.

Remember this was well before the invasion of Ukraine so British Gas would not have known that energy supply would be threatened with the subsequent eye-watering rise in energy costs.

Did any body else here research BG offers rather than accept the automatic switch?

Aylesbury_Duck

Surely the onus is on you to select a tariff if you don't want the default one.

I suspect you're on a great rate, but be careful: your energy costs aren't "guaranteed to be £96 a month".  What's guaranteed is the unit rate, not the total you'll pay.

[Deleted User]

Are you sure it's "guaranteed my energy costs at £96 per month until January 2024"??  Are you sure it didn't just fix your unit price, the same as every other fixed deal?

Elshamite

Good points and I will check  the small print. I am surprised that I was not (like many others, I suspect) offered such a deal in the first place.

peter_the_piper

Considering how many new people BG took on its not surprising it takes time to get around to all the new customers.

MWT

Elshamite said:

Good points and I will check  the small print. I am surprised that I was not (like many others, I suspect) offered such a deal in the first place.

BG can't put customers obtained through the SoLR process directly onto a fixed tariff with exit penalties, or one that includes additional products like boiler protection, Ofgem would not permit it.

Nothing to stop those customers from switching tariffs once their accounts are fully set up though...