SSE charging me standard tariff business rates for apartment which is 4x residential tariff

macman

Samy12 said:

I am having the same issue now as well. @EMJ_85 did you ever get this resolved?

Moved to a flat in July, tenancy documents said to contact sse - which I did through the online form.

In August- not having heard anything, I contacted sse just to find out that this flats meter was on sse business. Contacted sse business, and notified them that it's a residential property. And that i had moved in.

A few months pass, and in November I get a bill with business rates on them similar to the ones in the post. These are way above the ofgem caps.

The EPG does not apply to business tariffs.