Nationwide did good for me.

MalMonroe
MalMonroe Posts: 5,783 Forumite
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edited 17 August 2022 at 5:42PM in Praise, vent & warnings
Hi everyone. I just wanted to say that I made a complaint to Nationwide a few weeks ago and today they have given me £50. It wasn't a major complaint by any means but it was valid and the compensation was unexpected. So this is just a 'praise' message from me for them. They don't always get things right but if you let them know what is wrong, they will try to assist. And all the advisors I've spoken to have been polite, friendly and helpful. That's all, thanks. 
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Comments

  • Albermarle
    Albermarle Posts: 21,909 Forumite
    First Anniversary First Post Name Dropper
    MalMonroe said:
    Hi everyone. I just wanted to say that I made a complaint to Nationwide a few weeks ago and today they have given me £50. It wasn't a major complaint by any means but it was valid and the compensation was unexpected. So this is just a 'praise' message from me for them. They don't always get things right but if you let them know what is wrong, they will try to assist. And all the advisors I've spoken to have been polite, friendly and helpful. That's all, thanks. 
    Nice to hear, but a shame they are pretty uncompetitive with their products nowadays.
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