📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Nationwide did good for me.

Options
MalMonroe
MalMonroe Posts: 5,783 Forumite
Ninth Anniversary 1,000 Posts Name Dropper Photogenic
edited 17 August 2022 at 5:42PM in Praise, vent & warnings
Hi everyone. I just wanted to say that I made a complaint to Nationwide a few weeks ago and today they have given me £50. It wasn't a major complaint by any means but it was valid and the compensation was unexpected. So this is just a 'praise' message from me for them. They don't always get things right but if you let them know what is wrong, they will try to assist. And all the advisors I've spoken to have been polite, friendly and helpful. That's all, thanks. 
Please note - taken from the Forum Rules and amended for my own personal use (with thanks) : It is up to you to investigate, check, double-check and check yet again before you make any decisions or take any action based on any information you glean from any of my posts. Although I do carry out careful research before posting and never intend to mislead or supply out-of-date or incorrect information, please do not rely 100% on what you are reading. Verify everything in order to protect yourself as you are responsible for any action you consequently take.

Comments

  • Albermarle
    Albermarle Posts: 27,924 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    MalMonroe said:
    Hi everyone. I just wanted to say that I made a complaint to Nationwide a few weeks ago and today they have given me £50. It wasn't a major complaint by any means but it was valid and the compensation was unexpected. So this is just a 'praise' message from me for them. They don't always get things right but if you let them know what is wrong, they will try to assist. And all the advisors I've spoken to have been polite, friendly and helpful. That's all, thanks. 
    Nice to hear, but a shame they are pretty uncompetitive with their products nowadays.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.1K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244.1K Work, Benefits & Business
  • 599K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.