Quick Question About Direct Debit Payment To EDF

nicenswift

Hi,

My fixed price dual fuel package ended with EDF on the 31st July and from the 1st August I am now on there standard dual fuel package.

I was currently paying £94 for the fixed price and last payed md DD on the 27th July. I was expecting my next DD payment to be higher but as yet it has not changed and the app says they are due to take £94 on the 27th August.

Is it up to me to up my own DD payment and if so how much do I do it for.

I gave them a G & E reading on the evening of the 31st July and the app said it would send a final bill but this has not arrived and I am still over £500 in credit (But EDF seem to bill 6 monthly so my credits/debits can get quite large depending on time of the year)

Any advice would be much appreciated.

Regards



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Janie2008

Yes I'm with EDF and they only adjust your direct debits at 6 month reviews.  They usually refund at this time also if you are in credit. I increased mine myself so you could do that but if you're that much in credit you might be able to wait to your next review. Do you know when it is? 

nicenswift

Janie2008 said:

Yes I'm with EDF and they only adjust your direct debits at 6 month reviews.  They usually refund at this time also if you are in credit. I increased mine myself so you could do that but if you're that much in credit you might be able to wait to your next review. Do you know when it is? 

Hi my last bill was for usage from 15 Sep 2021 to 17 March March 2022 so would that suggest that my next review would be mid September ?

thanks for your prompt reply.