Any recommendations for appliance repair

Hello,

I was just wondering if anyone has recommendations/thoughts for these companies online that offer appliance repair. such as Go Assist.

Our AEG cooker hood/extractor fan is on the blink, 90% of the time when you turn it on it doesn't do anything.  I've done a google search and Go Assist and various other companies, including AEG have a repair service(albeit provided by domestic and general). What are people's thoughts with these companies?  

Secondly, they tend to offer a fixed price repair or a repair with monthly fee - if people tend to go for this, which is better? I feel as though the monthly payment is a bit of scam to lure you into paying an overpriced amount for a lengthy period at a time, though i note from AEG if you take the fixed price repair and they can't repair it you don't get a refund back so could be a risk.  

Thanks

Comments

  • Debran
    Debran Posts: 349 Forumite
    Part of the Furniture 100 Posts
    I feel you would be better off asking someone for a recommendation for a fairly local domestic appliance repairer.  Ask neighbours, friends, work colleagues.  People are usually happy to help.  Can you get access to a local group on Facebook?  My local village group often has people asking for recommendations when they need work doing.

    In addition, start now to make a list on your computer headed "Tradespeople" of busnesses that have been recommended to you that you may need to call on in the future.  I have a list started a few years ago.  It includes decorators, joiners, gardeners, taxis, carpet fitters/cleaners, pest controllers, handymen, domestic appliance repairers, plumbers, electricians, TV repairs, florists etc.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If it works some of the time, then the motor is probably OK, so it's either a loose connection, or the switch. Does the light work when the motor doesn't? Any white goods engineer, or sparky, should be able to resolve it, even a handyman with basic electrical knowledge. They're very simple devices. I assume you've changed the filter?
    You can't buy an insurance based policy, as it's a pre-existing fault, and the annual cost is probably more than the cost of replacement.

    No free lunch, and no free laptop ;)
  • abbas5001
    abbas5001 Posts: 351 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Thanks guys.  I think i will just try and find someone reputable locally.  
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 349.7K Banking & Borrowing
  • 252.6K Reduce Debt & Boost Income
  • 452.9K Spending & Discounts
  • 242.7K Work, Benefits & Business
  • 619.4K Mortgages, Homes & Bills
  • 176.3K Life & Family
  • 255.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.