MSE News: Asda launches first-ever loyalty scheme offering discounts on groceries

soolin

GrubbyGirl_2 said:

soolin said:

I've had nothing on my app, no points at all awarded since the Blue light discount was removed, no 'targets' to meet and no games. I see very little point personally  in continuing with the Asda app - but am pleased if others are still receiving offers. I used Asda as it was conveniently placed on my walk back from town, the points used to add up quite quickly and I liked the fact that I could use my Christmas cashpoint to put money away for extras at Christmas. 

I'm lucky in that i can easily walk to several different supermarkets, so I tend to go to Lidl now as I have downloaded the Lidl Plus app and get quite a lot of offers on there. I'm not supermarket loyal, I tend to visit several for different things - my GF bread I like comes from Sainsbury's , the soya milk from Tesco - but I often shop every other day for fresh produce hence a local supermarket that I can walk to for exercise. 

Same here.  Since they removed the Blue Light discount there has been absolutely nothing.  No offers, no coupons zilch.  Unlike you I do still shop at Asda but I have now decided not to bother scanning my card as all they are clearly doing is harvesting data.  I guess they think we've had enough

It's that irritating 'don't forget to scan your Asda card' message that just makes me see red, I want to ask the machine why, as scanning it does nothing except show them my buying habits. 

la531983

Yes i wont be scanning mine again until something appears in the app.

MACKEM99

No wonder asda are down 6% in last quarter.

soolin

I admit to using Asda out of laziness in the past, and the blue light discount helped. However, out of my local supermarkets , and I have several, it is probably the worst for several reasons. Firstly the shelf edge prices very often don't match what you are charged and that takes ages to resolve when you get to till , there are no staff to go and check prices, so if I'm using a hand scanner I take a photo of the shelf label. You then need to wait for an assistant to have a look at photo, sometimes they will just say the till hasn't been updated, and will over ride it, other times the deal must have ended - so if I don't want the item at the higher price I need to go back and put it back on shelf.  One ice cream was wrong all summer , every time I complained I was told it would be sorted, yet next time the shelf edge label was still wrong. I even complained to trading standards about that one on about week 5, but never heard back.

Then there are the offers, buy 3 items for £6, all clearly marked as 3 for £6 yet scan at full price. Query it with assistant to be told one item isn't included and they don't know why they all show the offer branded on the wrapper- and again I either pay full price or take the items back to shelf. 

I can't believe I just keep going back, more fool me.

Abbafan1972

I have had the Asda rewards app since it first started (my store was one of trial stores before it was rolled out nationally). We do our main shop at Tescos but Asda is literally on our doorstep but Tesco Clubcard is a much better scheme and you do actually get something out of it. 

There are no challenges or anything on my app as well. I did recently get a game come up when I spend so much on laundry items and I had one coupon that was no use to me at all (can’t remember what it was). 

I have £29 in my Christmas cash pot. Also I do have a Christmas savings card with some money on there, plus over £250 in Clubcard vouchers. 

I hope that the rewards app gets updated with some ways to earn money again. 

molerat

soolin said:

I admit to using Asda out of laziness in the past, and the blue light discount helped. However, out of my local supermarkets , and I have several, it is probably the worst for several reasons. Firstly the shelf edge prices very often don't match what you are charged and that takes ages to resolve when you get to till , there are no staff to go and check prices, so if I'm using a hand scanner I take a photo of the shelf label. You then need to wait for an assistant to have a look at photo, sometimes they will just say the till hasn't been updated, and will over ride it, other times the deal must have ended - so if I don't want the item at the higher price I need to go back and put it back on shelf.  One ice cream was wrong all summer , every time I complained I was told it would be sorted, yet next time the shelf edge label was still wrong. I even complained to trading standards about that one on about week 5, but never heard back.

Then there are the offers, buy 3 items for £6, all clearly marked as 3 for £6 yet scan at full price. Query it with assistant to be told one item isn't included and they don't know why they all show the offer branded on the wrapper- and again I either pay full price or take the items back to shelf. 

I can't believe I just keep going back, more fool me.

Pricing exactly the same in my local.  I remember there always used to be one member of staff going round ticketing - that seemed to be her job, not seen anyone doing that for a while.  I always use a gun and just put it back on the shelf if wrong.  One item has had the wrong price for at least 3 weeks now, I make a point of looking every week, I have done the same with several items over the months.  Things improved when they changed the tickets, new font and flashes, as all the tickets were replaced but it has slipped back now.  Trading standards is a waste of time, they have not got the staff or interest to bother any more. They used to be quite hot on it and would turn up in store and fire a shot across the manager's bows but now the stores know there is no comeback.  Asda, B&M and Home Bargains are all awful for tickets.  

System

This discussion was created from comments split from: Asda discount code.

Farway

GrubbyGirl_2 said:

soolin said:

I've had nothing on my app, no points at all awarded since the Blue light discount was removed, no 'targets' to meet and no games. I see very little point personally  in continuing with the Asda app - but am pleased if others are still receiving offers. I used Asda as it was conveniently placed on my walk back from town, the points used to add up quite quickly and I liked the fact that I could use my Christmas cashpoint to put money away for extras at Christmas. 

I'm lucky in that i can easily walk to several different supermarkets, so I tend to go to Lidl now as I have downloaded the Lidl Plus app and get quite a lot of offers on there. I'm not supermarket loyal, I tend to visit several for different things - my GF bread I like comes from Sainsbury's , the soya milk from Tesco - but I often shop every other day for fresh produce hence a local supermarket that I can walk to for exercise. 

Same here.  Since they removed the Blue Light discount there has been absolutely nothing.  No offers, no coupons zilch.  Unlike you I do still shop at Asda but I have now decided not to bother scanning my card as all they are clearly doing is harvesting data.  I guess they think we've had enough

At least I'm not alone, nothing at all, zilch as above. I only use Asda for online delivery because physically getting to shop & lugging stuff home is just about impossible for me these days, so my card is registered automatically, not that it makes a darn bit of difference

Rosa_Damascena

I nipped into Asda on Saturday as I was passing. I can't even remember what I picked up but it cost £10 - and has not spurred the so-call Rewards app to offer me anything!

molerat

Had some coupons pop up,  £10 off £50 clothing multi use, £1 off £10 single Christmas cards, £1 off £10 Energiser batteries and £25 off opticians.  I have a better non specific discount from my Lloyds credit card - 5% on £30+ shop multi use !