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Can't log into EDF accounts

What_time_is_it

What_time_is_it Posts: 828 Forumite

500 Posts

Third Anniversary

Name Dropper

11 August 2022 at 11:15AM in Energy

Any other EDF customers struggling to log into their accounts today?

I'm transferring from EDF to Green Energy so trying to keep an eye on things. It doesn't seem to be going smoothly at all. But then again everyone working in the energy sector right now must be swimming in an ocean of sh*t so I imagine mistakes and problems will happen more.

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Comments

pochase Posts: 3,449 Forumite

11 August 2022 at 11:20AM

Don't you get this

1
What_time_is_it Posts: 828 Forumite

11 August 2022 at 11:31AM

That's what's showing now, yes. Was just going blank earlier!
Thanks.

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Alnat1 Posts: 3,745 Forumite

11 August 2022 at 11:34AM

Octopus had a blip earlier too, guess the websites are so busy, a bit like 31st March was.

Barnsley, South Yorkshire
Solar PV 5.25kWp SW facing (14 x 375) Lux 3.6kw hybrid inverter installed Mar 22 and 9.6kw Pylontech battery
Daikin 8kW ASHP installed Jan 25
Octopus Cosy/Fixed Outgoing
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Staffordian11 Posts: 152 Forumite

11 August 2022 at 11:38AM

I'm guessing it's an update gone wrong.

The EDF site was down late last night with a message about updating the site.

1
funny.money Posts: 143 Forumite

11 August 2022 at 1:00PM

I called this morning and was told should be ok by 3pm.

The important things in life are not things ........
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GingerTim Posts: 2,488 Forumite

11 August 2022 at 1:28PM

Just logged into my account through the Android app.

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EssexHebridean Posts: 24,202 Forumite

11 August 2022 at 2:51PM

The iOs app still doesn't want to know for me.

🎉 MORTGAGE FREE (First time!) 30/09/2016 🎉 And now we go again…New mortgage taken 01/09/23 🏡
Balance as at 01/09/23 = £115,000.00 Balance as at 31/12/23 = £112,000.00
Balance as at 31/08/24 = £105,400.00 Balance as at 31/12/24 = £102,500.00
£100k barrier broken 1/4/25

SOA CALCULATOR (for DFW newbies): SOA Calculator

she/her

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northernsparky Posts: 73 Forumite

11 August 2022 at 3:24PM

I think it worked for a period earlier today, but as of now the site has gone down again

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EssexHebridean Posts: 24,202 Forumite

11 August 2022 at 3:58PM

Up but v-e-r-y slow...

🎉 MORTGAGE FREE (First time!) 30/09/2016 🎉 And now we go again…New mortgage taken 01/09/23 🏡
Balance as at 01/09/23 = £115,000.00 Balance as at 31/12/23 = £112,000.00
Balance as at 31/08/24 = £105,400.00 Balance as at 31/12/24 = £102,500.00
£100k barrier broken 1/4/25

SOA CALCULATOR (for DFW newbies): SOA Calculator

she/her

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brewerdave Posts: 8,648 Forumite

11 August 2022 at 4:33PM

Down again now !!!

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