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Can't log into EDF accounts

Any other EDF customers struggling to log into their accounts today?

I'm transferring from EDF to Green Energy so trying to keep an eye on things. It doesn't seem to be going smoothly at all. But then again everyone working in the energy sector right now must be swimming in an ocean of sh*t so I imagine mistakes and problems will happen more.
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Comments

  • pochase
    pochase Posts: 3,449 Forumite
    1,000 Posts Third Anniversary Name Dropper
    Don't you get this


  • That's what's showing now, yes. Was just going blank earlier!
    Thanks.
  • Alnat1
    Alnat1 Posts: 3,999 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    Octopus had a blip earlier too, guess the websites are so busy, a bit like 31st March was.
    Barnsley, South Yorkshire
    Solar PV 5.25kWp SW facing (14 x 375) installed Mar 22 
    Lux 3.6kw hybrid inverter and 9.6kw Pylontech batteries 
    Daikin 8kW ASHP installed Jan 25
    Octopus Cosy/Fixed Outgoing 
  • I'm guessing it's an update gone wrong.

    The EDF site was down late last night with a message about updating the site.
  • I called this morning and was told should be ok by 3pm.
    The important things in life are not things ........
  • GingerTim
    GingerTim Posts: 2,750 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Just logged into my account through the Android app.
  • EssexHebridean
    EssexHebridean Posts: 25,197 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    The iOs app still doesn't want to know for me. 
    🎉 MORTGAGE FREE (First time!) 30/09/2016 🎉 And now we go again…New mortgage taken 01/09/23 🏡
    Balance as at 01/09/23 = £115,000.00 Balance as at 31/12/23 = £112,000.00
    Balance as at 31/08/24 = £105,400.00 Balance as at 31/12/24 = £102,500.00
    Balance as at 31/08/25 = £ 95,450.00
    £100k barrier broken 1/4/25
    SOA CALCULATOR (for DFW newbies): SOA Calculator
    she/her
  • I think it worked for a period earlier today, but as of now the site has gone down again
  • EssexHebridean
    EssexHebridean Posts: 25,197 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Up but v-e-r-y slow...
    🎉 MORTGAGE FREE (First time!) 30/09/2016 🎉 And now we go again…New mortgage taken 01/09/23 🏡
    Balance as at 01/09/23 = £115,000.00 Balance as at 31/12/23 = £112,000.00
    Balance as at 31/08/24 = £105,400.00 Balance as at 31/12/24 = £102,500.00
    Balance as at 31/08/25 = £ 95,450.00
    £100k barrier broken 1/4/25
    SOA CALCULATOR (for DFW newbies): SOA Calculator
    she/her
  • brewerdave
    brewerdave Posts: 8,891 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Down again now !!!
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