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Chase Debit Card not accepted at Asda Petrol Station

Richchad
Richchad Posts: 560 Forumite
Part of the Furniture 500 Posts Photogenic Name Dropper
edited 11 August 2022 at 9:21AM in Budgeting & bank accounts
Twice I have tried to use my Chase debit card at Asda Card only Petrol Station and each time it gets rejected so I have to use my Curve debit card which is linked to Chase card.
I have sufficient funds in the account, not sure what the limit is but have over £200 so thought that would be okay.
Anyone else have this problem?

Comments

  • Albermarle
    Albermarle Posts: 31,446 Forumite
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    Probably more likely to get feedback in this forum.
    Budgeting & bank accounts — MoneySavingExpert Forum
  • MSE_ForumTeam5
    MSE_ForumTeam5 Posts: 1,363 Community Admin
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    We've moved the thread
    Official MSE Forum Team member. Please use the 'report' button to alert us to problem posts, or email forumteam@moneysavingexpert.com
  • WillPS
    WillPS Posts: 5,504 Forumite
    Part of the Furniture 1,000 Posts Newshound! Name Dropper
    Richchad said:
    Twice I have tried to use my Chase debit card at Asda Card only Petrol Station and each time it gets rejected so I have to use my Curve debit card which is linked to Chase card.
    I have sufficient funds in the account, not sure what the limit is but have over £200 so thought that would be okay.
    Anyone else have this problem?

    Have you tried asking Chase?
  • Spies
    Spies Posts: 2,279 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    My chase card works fine at ASDA petrol stations.
    4.29kWp Solar system, 45/55 South/West split in cloudy rainy Cumbria. 
  • Richchad
    Richchad Posts: 560 Forumite
    Part of the Furniture 500 Posts Photogenic Name Dropper
    Spies said:
    My chase card works fine at ASDA petrol stations.

    Thanks, that is good to know, I will check it out with Chase.
  • Richchad
    Richchad Posts: 560 Forumite
    Part of the Furniture 500 Posts Photogenic Name Dropper
    WillPS said:
    Richchad said:
    Twice I have tried to use my Chase debit card at Asda Card only Petrol Station and each time it gets rejected so I have to use my Curve debit card which is linked to Chase card.
    I have sufficient funds in the account, not sure what the limit is but have over £200 so thought that would be okay.
    Anyone else have this problem?

    Have you tried asking Chase?
    I know there are problems with some retailers accepting Chase cards and paying cashback so thought I would check on here first and as Spies has confirmed he has no problems I can now ask Chase why, knowing something must be amiss with my card/account.

  • northwalesd
    northwalesd Posts: 1,432 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Spies said:
    My chase card works fine at ASDA petrol stations.
    I normally use the kiosk to pay at our local Asda, but I have used my Chase card for Pay at Pump a few times (at least once within the last month) without issue too.
  • Marchitiello
    Marchitiello Posts: 1,324 Forumite
    Ninth Anniversary 1,000 Posts Photogenic Name Dropper
    Pay at pump Petrol station need to do a pre authorisation, which I believe it used to be £100 but was changed recently as the price of fuel has meant that some cannot get a full tank with that.

    the pre authorisation on a bank account without overdraft means that the amount get blocked further use until the final transaction is fully processed, so I am guessing your balance may be too close to the pre authorisation or your particular account have some lower limits for pre authorisation 
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