Reason for cancellation of ticket?

lostinspace00

Hi all, my elderly Mother has received a ticket today from Parking Eye. It came via post. Long story short, she paid for 3 hours of parking expecting to be a couple of hours max but suffers from asthma and suffered from an asthma attack when out and about. She returns to her car around 3.30hrs. Is this sufficient grounds for the ticket to be cancelled/appealed? What type of evidence would need to be provided? 

Coupon-mad

Supply evidence of her medical condition with the online appeal and also complain to the landowner.

lostinspace00

Thanks for that. Is it worth appealing to POPLA? It says on the ticket they will not consider an appeal if already appealed to Parking Eye. Thanks again for your help. 

Fruitcake

You can't appeal to PoPLA unless an appeal has been made to ParkingEye, they have rejected it, and provided a PoPLA code.

Plan A is for your mother to complain to the landowner and her MP. If that doesn't work then she should appeal using the template in blue text found in the sticky Announcement for NEWBIES, and add a paragraph that the driver suffered an asthma attack thus causing a frustration of contract. Include proof of the medical condition as already advised.

Umkomaas

PE can be reasonable at times where elderly/medical cases are involved. But you'll (or particularly your mother - you can't do this 'on behalf of') need to appeal using the NEWBIES FAQ Announcement, first post, blue text template and copy them evidence of her medical condition. 

lostinspace00

Thanks all will give it a go.

lostinspace00

I posted a while ago regarding a parking fine from Parking Eye which involved my kederky Mother and her being late other car after having a medical episode. We sent off the proof of this (prescriptions etc) to which they have come back saying this is not acceptable to cancel the fine.... 

Its rates on their email reply to the appeal that if we appeal to POPLA then the fine will keep increasing. Is it best to just pay it now?We previously sent a short letter with no notice of who was driving and copy of her prescriptions relating to her medical condition. 

Many thanks for any help.

lostinspace00

Ultimately I suppose what Im asking is will POPLA decline the appeal because ultimately she was late back but reply through no fault of her own.

Coupon-mad

Coupon-mad said:

Supply evidence of her medical condition with the online appeal and also complain to the landowner.

lostinspace00 said:
Ultimately I suppose what Im asking is will POPLA decline the appeal because ultimately she was late back but reply through no fault of her own.

POPLA is only plan B.

POPLA codes keep for a month. Plenty of time to get it cancelled.

What happened when you tried plan A as explained in the NEWBIES thread and in the above replies.

lostinspace00

Following the newbies section letter and attaching evidence of her medical condition Parking Eye came back to say the appeal was declined and that any unsuccessful appeal to POPLA would result in the ticket increasing from £60 to £100.

I have since gone back to the Landowner again and await their reply but Parking Eye seem adamant that a medical episode is not good enough reason for an unwell pensioner returning to their car late!!!

Coupon-mad

As expected.  Nothing has changed about our advice on how to get this cancelled. It was never likely at first stage 'appeal'.