Traditional meter readings

Effy38

Now an OVO customer. Previously with SSE. Meter person does not come at all and as a result have had a few bills based on estimation.

So have contacted them about this and OVO have said I should give them the meter readings every month.  Also very quickly want to book me to have a smart meter.

Never had to do this before.  Person came read meter and were billed and paid quarterly. The bills seem to come way quicker than before.

Thanks.

Alnat1

Didn't think anyone had regular meter readers now. I reckon it must be 7 or 8 years since our meter was read by anyone except me, maybe longer.

Robin9

If this is electric then the number you see on the display is the number you enter online. If your meter has a small keypad your need to press 9


Ditto gas but you make have to press a button to liven up the display. This number is in m3 and is what OVO want (do not attempt to convert it to kWh - the system does that)


Once OVO get your reading you may be in for a surprise -  perhaps pleasant , perhaps not so)

BUFF

Effy38 said:

So have contacted them about this and OVO have said I should give them the meter readings every month.  Also very quickly want to book me to have a smart meter.

Never had to do this before.  Person came read meter and were billed and paid quarterly. The bills seem to come way quicker than before.

Honestly, it will be better for you if they/you have accurate regular (monthly) readings & bills. You will be more aware of your usage & the status of your account

MWT

Effy38 said:

Never had to do this before.  Person came read meter and were billed and paid quarterly. The bills seem to come way quicker than before.

Were you on their priority register at SSE, as someone who would need extra help with things like meter reading?

If so then you may need to register for the same with OVO...