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Gas meter broken where do I stand?

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joanne73
joanne73 Posts: 2 Newbie
Part of the Furniture Combo Breaker
edited 25 August 2022 at 4:41PM in Ask An Expert: Energy (Aug)
My fixed tariff ended on 28/7 . As requested I tried to give a final meter reading on the 27/7 but couldn’t because the display on the meter is not working. I was advised to request a smart meter instalment but there are none available. I have said I’m happy to have a standard meter installed.   I am now on a standard variable tariff. My question is where do I stand legally with payment as A. a final reading was not taken and B. there is now no measure of my gas consumption and C there are no smart meters available?
many thanks
Joanne
1
1 votes

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