Battery Warranty

Alanp

Ibrahim5 said:

The problem was caused by the RAC employee not knowing the terms of the warranty. Would have been interesting to take it to the small claims court. You ucan't supply something on the basis that it is free and then change it to an extortionate amount. I would have given them the opportunity to come and pick it up and return the old one.

Exactly, the RAC screwed up, if your told by an employee of the company that something is foc, why would you then dispute that?, a goodwill gesture in this case , or even to meet halfway, would have solved the issue, instead, a loyal customer goes to their competitors…