Snap travel

does anyone have any information re this company Snap Travel?

They are coming in at a lot cheaper for a hotel than others so I’m not sure if it’s too good to be true

Comments

  • Caz3121
    Caz3121 Posts: 15,789 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    there appear to be quite a few reviews of people turning up at hotels to find no room booked
    https://www.sitejabber.com/reviews/snaptravel.com
  • jacquisb
    jacquisb Posts: 22 Forumite
    Fifth Anniversary 10 Posts
    Thank you so much for that!  What about Stayforlong?
  • Try a review site like TripAdvisor or TrustPilot.
  • bagand96
    bagand96 Posts: 6,445 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 10 August 2022 at 9:33AM
    I made a booking with SnapTravel for a hotel earlier this year. They were significantly cheaper than most other sites (coincidentally so were Stayforlong).

    The booking went through and I received my accommodation voucher. The booking was via a third party bed bank, the voucher stated "issued on behalf of YouTravel".

    In the end I got cold feet a little bit, not because I didn't trust them, but I found a UK based site offering the same hotel for a similar price, so I cancelled my SnapTravel booking and rebooked. I only did this because I was getting such a good price I thought keeping it with a UK supplier would make things easier if I had issues.

    Anyway the accommodation voucher arrived for my new booking with the UK site, low and behold it was "issued on behalf of YouTravel". Everything was fine at the hotel, so I expect all would have been fine had I kept with SnapTravel.

    Agents using bed banks isn't anything unusual and sometimes you can get excellent prices. Only thing I would suggest is checking with the hotel before departure to confirm they have your booking. 
  • Alan_Bowen
    Alan_Bowen Posts: 4,907 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Both companies are based overseas which means if things go wrong and Snap looks like a nightmare for US residents, and that is where it is based, it is very difficult to get any redress at all. There are no trade associations to complain to. any legal action is night impossible. Stayforlong is based in Barcelona and on Trustpilot has 88% bad reviews. You pay your money and take a real chance I would suggest......
  • sheramber
    sheramber Posts: 21,583 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Snap Travel terms and conditions 

    Subject to applicable law, these Terms and any dispute arising from these Terms or in connection with our services will be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflicts of law principles. Subject to applicable law, any lawsuits arising in connection with these Terms shall be initiated in Toronto, Ontario, Canada, and you irrevocably attorn to the nonexclusive personal jurisdiction and venue of the courts sitting therein. Snaptravel reserves the right to commence legal action in the Courts of Ontario in order to enforce these Terms, including the right to seek injunctive relief or other equitable relief to enforce compliance with these Terms. The U.N. Convention on Contracts for the International Sale of Goods will not apply to this Agreement. This choice of jurisdiction does not prevent us from seeking injunctive relief with respect to a violation of intellectual property rights or confidentiality obligations in any appropriate jurisdiction.
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