John Lewis Cancelling their HSBC backed Credit card in October 2022

WillPS

Deleted_User said:

WillPS said:

Deleted_User said:

enthusiasticsaver said:

I also got the communication about not being able to use the JL partnership card after 31 October and invite to apply for New Day. Shame as the JL card is the oldest card I have. New Day used to run the Debenhams card and I had no issues with them. I have a Lloyds platinum credit card though so probably won’t bother to apply for the New Day card as I have no need for any more than one credit card.  

You should always have 2-3 cards from different providers, ideally 2 from 3 of mastercard / visa / Amex as you never know when a bank or card provider will have a system down

You can always use a Visa debit card as a backup tho; the lost rewards on all the times Mastercard's network is down and you need to purchase immediately will likely amount to no more than few pence over a period of decades.

Sure but no S75 cover and money comes out of the account effectively immediately

How often does one find oneself needing to complete a transaction immediately and also wanting S75 cover for it?

The usual scenarios - card doesn't work at the supermarket etc - would likely not benefit from S75 at all.

Large purchases, holidays, etc are not as likely to be time sensitive so surely you'd just come back when the card network returned to normality?

[Deleted User]

WillPS said:

Deleted_User said:

WillPS said:

Deleted_User said:

enthusiasticsaver said:

I also got the communication about not being able to use the JL partnership card after 31 October and invite to apply for New Day. Shame as the JL card is the oldest card I have. New Day used to run the Debenhams card and I had no issues with them. I have a Lloyds platinum credit card though so probably won’t bother to apply for the New Day card as I have no need for any more than one credit card.  

You should always have 2-3 cards from different providers, ideally 2 from 3 of mastercard / visa / Amex as you never know when a bank or card provider will have a system down

You can always use a Visa debit card as a backup tho; the lost rewards on all the times Mastercard's network is down and you need to purchase immediately will likely amount to no more than few pence over a period of decades.

Sure but no S75 cover and money comes out of the account effectively immediately

How often does one find oneself needing to complete a transaction immediately and also wanting S75 cover for it?

The usual scenarios - card doesn't work at the supermarket etc - would likely not benefit from S75 at all.

Large purchases, holidays, etc are not as likely to be time sensitive so surely you'd just come back when the card network returned to normality?

Moving the goalposts and partial quoting is silly. Paying by debit means no S75 cover end of story. There are multiple times where I would pay over £100 in one transaction and need to get something done at the time which would also be inconvenient to pay by debit card, not least from lost cashback - an example would be buying a bottle of whisky after a tasting where there was limited stock. At the supermarket, sure you will probably not be spending £100 on one item but equally, you might need to pay by credit card to keep you going until pay day where a debit card would mean you going overdrawn or being declined. Hence having multiple cards is sensible

WillPS

Deleted_User said:

WillPS said:

Deleted_User said:

WillPS said:

Deleted_User said:

enthusiasticsaver said:

I also got the communication about not being able to use the JL partnership card after 31 October and invite to apply for New Day. Shame as the JL card is the oldest card I have. New Day used to run the Debenhams card and I had no issues with them. I have a Lloyds platinum credit card though so probably won’t bother to apply for the New Day card as I have no need for any more than one credit card.  

You should always have 2-3 cards from different providers, ideally 2 from 3 of mastercard / visa / Amex as you never know when a bank or card provider will have a system down

You can always use a Visa debit card as a backup tho; the lost rewards on all the times Mastercard's network is down and you need to purchase immediately will likely amount to no more than few pence over a period of decades.

Sure but no S75 cover and money comes out of the account effectively immediately

How often does one find oneself needing to complete a transaction immediately and also wanting S75 cover for it?

The usual scenarios - card doesn't work at the supermarket etc - would likely not benefit from S75 at all.

Large purchases, holidays, etc are not as likely to be time sensitive so surely you'd just come back when the card network returned to normality?

Moving the goalposts and partial quoting is silly. Paying by debit means no S75 cover end of story. There are multiple times where I would pay over £100 in one transaction and need to get something done at the time which would also be inconvenient to pay by debit card, not least from lost cashback - an example would be buying a bottle of whisky after a tasting where there was limited stock. At the supermarket, sure you will probably not be spending £100 on one item but equally, you might need to pay by credit card to keep you going until pay day where a debit card would mean you going overdrawn or being declined. Hence having multiple cards is sensible

I didn't partial quote, that was the entirety of your previous submission.

I think we're talking at cross purposes.

You made the (very valid!) point that it's worth holding at least 2 different card types.

I made the suggestion that the 'backup' one doesn't have to be a credit card, as it'll only be used in the very rare instances that your main one doesn't work, so the cashback lost during that downtime window would be negligible.

You made the point that they would lose S75, and I counter with the point that the type of purchase you might want S75 protection with is more likely the type of purchase which can wait an hour or two for your preferred card to work again.

[Deleted User]

WillPS said:

Deleted_User said:

WillPS said:

Deleted_User said:

WillPS said:

Deleted_User said:

enthusiasticsaver said:

I also got the communication about not being able to use the JL partnership card after 31 October and invite to apply for New Day. Shame as the JL card is the oldest card I have. New Day used to run the Debenhams card and I had no issues with them. I have a Lloyds platinum credit card though so probably won’t bother to apply for the New Day card as I have no need for any more than one credit card.  

You should always have 2-3 cards from different providers, ideally 2 from 3 of mastercard / visa / Amex as you never know when a bank or card provider will have a system down

You can always use a Visa debit card as a backup tho; the lost rewards on all the times Mastercard's network is down and you need to purchase immediately will likely amount to no more than few pence over a period of decades.

Sure but no S75 cover and money comes out of the account effectively immediately

How often does one find oneself needing to complete a transaction immediately and also wanting S75 cover for it?

The usual scenarios - card doesn't work at the supermarket etc - would likely not benefit from S75 at all.

Large purchases, holidays, etc are not as likely to be time sensitive so surely you'd just come back when the card network returned to normality?

Moving the goalposts and partial quoting is silly. Paying by debit means no S75 cover end of story. There are multiple times where I would pay over £100 in one transaction and need to get something done at the time which would also be inconvenient to pay by debit card, not least from lost cashback - an example would be buying a bottle of whisky after a tasting where there was limited stock. At the supermarket, sure you will probably not be spending £100 on one item but equally, you might need to pay by credit card to keep you going until pay day where a debit card would mean you going overdrawn or being declined. Hence having multiple cards is sensible

I didn't partial quote, that was the entirety of your previous submission.

I think we're talking at cross purposes.

You made the (very valid!) point that it's worth holding at least 2 different card types.

I made the suggestion that the 'backup' one doesn't have to be a credit card, as it'll only be used in the very rare instances that your main one doesn't work, so the cashback lost during that downtime window would be negligible.

You made the point that they would lose S75, and I counter with the point that the type of purchase you might want S75 protection with is more likely the type of purchase which can wait an hour or two for your preferred card to work again.

You did partial quote, you have ignored the second part - that a debit card is not a direct alternative to a credit card and thus not suitable as a backup if they have the option to have one - hence you made your argument all about S75 

If you wish to keep arguing about things I didn't say to "save face" rather than admit that a debit card is not really a useful backup to a credit card which comes with S75 cover AND up to 56 days interest, that is fine, I can just use the forum ignore feature.

Mastercard was down for over 10 hours in July 2018 and around 3 hours in March this year for an example, not much use waiting with your cold items defrosting for 10 hours in mid-summer is it?

WillPS

Deleted_User said:

WillPS said:

Deleted_User said:

WillPS said:

Deleted_User said:

WillPS said:

Deleted_User said:

enthusiasticsaver said:

I also got the communication about not being able to use the JL partnership card after 31 October and invite to apply for New Day. Shame as the JL card is the oldest card I have. New Day used to run the Debenhams card and I had no issues with them. I have a Lloyds platinum credit card though so probably won’t bother to apply for the New Day card as I have no need for any more than one credit card.  

You should always have 2-3 cards from different providers, ideally 2 from 3 of mastercard / visa / Amex as you never know when a bank or card provider will have a system down

You can always use a Visa debit card as a backup tho; the lost rewards on all the times Mastercard's network is down and you need to purchase immediately will likely amount to no more than few pence over a period of decades.

Sure but no S75 cover and money comes out of the account effectively immediately

How often does one find oneself needing to complete a transaction immediately and also wanting S75 cover for it?

The usual scenarios - card doesn't work at the supermarket etc - would likely not benefit from S75 at all.

Large purchases, holidays, etc are not as likely to be time sensitive so surely you'd just come back when the card network returned to normality?

Moving the goalposts and partial quoting is silly. Paying by debit means no S75 cover end of story. There are multiple times where I would pay over £100 in one transaction and need to get something done at the time which would also be inconvenient to pay by debit card, not least from lost cashback - an example would be buying a bottle of whisky after a tasting where there was limited stock. At the supermarket, sure you will probably not be spending £100 on one item but equally, you might need to pay by credit card to keep you going until pay day where a debit card would mean you going overdrawn or being declined. Hence having multiple cards is sensible

I didn't partial quote, that was the entirety of your previous submission.

I think we're talking at cross purposes.

You made the (very valid!) point that it's worth holding at least 2 different card types.

I made the suggestion that the 'backup' one doesn't have to be a credit card, as it'll only be used in the very rare instances that your main one doesn't work, so the cashback lost during that downtime window would be negligible.

You made the point that they would lose S75, and I counter with the point that the type of purchase you might want S75 protection with is more likely the type of purchase which can wait an hour or two for your preferred card to work again.

You did partial quote, you have ignored the second part - that a debit card is not a direct alternative to a credit card and thus not suitable as a backup if they have the option to have one - hence you made your argument all about S75 

If you wish to keep arguing about things I didn't say to "save face" rather than admit that a debit card is not really a useful backup to a credit card which comes with S75 cover AND up to 56 days interest, that is fine, I can just use the forum ignore feature.

Mastercard was down for over 10 hours in July 2018 and around 3 hours in March this year for an example, not much use waiting with your cold items defrosting for 10 hours in mid-summer is it?

Why do you need Section 75 for cold items?

Marchitiello

And if your backup is a Chase Debit card in the first year at 1% cashback then It is even better.

I have shared elsewhere how Chase has been my first choice as a Travel Card (Across Many EU states, USA and East Africa), even using it to settle bills that had initially had a CC against it as an hold, and made plenty of nice cashback (currently reversed back to my Sandander Zero for purchases as they are matching the 1% cashback this summer)

WillPS

Marchitiello said:

And if your backup is a Chase Debit card in the first year at 1% cashback then It is even better.

I have shared elsewhere how Chase has been my first choice as a Travel Card (Across Many EU states, USA and East Africa), even using it to settle bills that had initially had a CC against it as an hold, and made plenty of nice cashback (currently reversed back to my Sandander Zero for purchases as they are matching the 1% cashback this summer)

Yes, although unfortunately Chase issue a Mastercard which is less useful as a backup option unless you have one of the comparitively few Visa credit cards as your primary card (the only rewards-paying Visas open to new applicants are Co-op's members card, Barclaycard Rewards and Asda's new card).

mrg9999

I nearly at the point where I'll be cancelling the card. The old HSBC one just worked. You could call support 24 hours a day, speak to a human and sort out a problem. Newday  usually says "their office are closed"
I've asked to have my direct debit to clear my balance each month, yet they still set it to minimum £5 amount. It can't be changed in the app. I'm making manual payments to clear the balance.

I dread to think what anyone without a smartphone or PC does

daveyjp

Interest rate has also just been increased by 0.5%.