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Email from Marcus
TonyM19
Posts: 161 Forumite
Hi
Received an email from Marcus asking me to contact them about a 'recent payment on hold'. I do have an account with them and I have made some recent payments. This is ringing a million alarms for me. The contact number is the same as the contact number on their website. I can't see anything on my accounts to suggest anything is on hold. Do I just ignore it?
Received an email from Marcus asking me to contact them about a 'recent payment on hold'. I do have an account with them and I have made some recent payments. This is ringing a million alarms for me. The contact number is the same as the contact number on their website. I can't see anything on my accounts to suggest anything is on hold. Do I just ignore it?
0
Comments
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I would just ring them using the number from the website. Job done.0
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Why, as you have said you sourced the number yourself.
Call them and ask what’s going on. 0800 085 6789 is the number I’ve used and showing in the app.0 -
Could well be a payment coming from an account different from the linked account0
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