Santander login probs anyone?

trickydicky14

Put details into login page (laptop) and it just sends me back to login page, occasionally I get to my home page but if I attempt to move on, I get sent back to login page. Have deleted history, data and the like but makes no difference. This has been an issue for three days now, no problems when I use the app. Any ideas folks?

dealyboy

Hi td14 ...

Well I was able to login on my W10 laptop under MS Edge this morning (about 09:00) and perform a payment. I have found issues with progressing through actions sometimes but have found that using another browser can work (clearing cookies makes no difference for me).

grumbler

No problems here - I tried FF and Edge.

Alex9384

Is it working properly now? Mine is OK (FF on Linux).

I think I had a message yesterday when I tried to log in. It said there was a problem but I tried one more time and it worked normally.

trickydicky14

Alex9384 said:

Is it working properly now? Mine is OK (FF on Linux).

I think I had a message yesterday when I tried to log in. It said there was a problem but I tried one more time and it worked normally.

No still playing up, same problems. Some times I get as far as my home page then as soon as I click on something I get sent back to login page. But as I say, works fine via the app.

inspectorperez

Just wondering how you are landing on the Santander login page. Are you using a shortcut from your browser Home page?

If so, try deleting it and navigate to login page via normal Google search.

If that fails, try using another browser.

I logged in to my account this morning via app and desktop (Windows 10 operating system up to date) without any issues whatsoever.

dealyboy

... just another thought

When the login page is displayed try Ctrl + F5 to clear cache and to request a complete reload of the page.

trickydicky14

dealyboy said:

... just another thought

When the login page is displayed try Ctrl + F5 to clear cache and to request a complete reload of the page.

Thanks but it didn't work.

trickydicky14

Just tried a different browser and that don't work, fed up with this.

dealyboy

... I feel your frustration ...

I can only think this has to be an IT or network issue then. I haven't had this specific problem but I did have (and actually still do have) a strange problem using Millets website, that doesn't make sense either, so I understand.

Maybe you could try some elimination analysis, try a different computer perhaps at your local library, that should eliminate a few things.

inspectorperez

One final thought.

Do you have Opera browser? If you don't, you may not be aware that it provides a free VPN. You might just try logging in without using the VPN to see if that makes any difference and if it doesn't, try using the VPN connection.