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Refurbished iphone - battery health?

I've just received my refurb iPhone SE (2020). I bought it from Backmarket and chose the highest quality option ("excellent" condition".
The battery health is 86%. Does that sound right to you? I was hoping for higher to be honest?
Would you return it?

Comments

  • My XS max is on 86% and is fine. But I do need to charge it throughout the day. If the phone was cheap then this is what I’d expect. 
  • Getferret
    Getferret Posts: 51 Forumite
    10 Posts First Anniversary Name Dropper
    My SE 2020 used heavily each day is at 89%, depends how much you will use the device.  Apple charge £49 to replace battery.
  • Funnily enough, my  iPhone XR is also on exactly 86%.

    Clearly, the battery is degraded and won't last as long as when new, but I hardly notice it despite heavy usage during the day - it is my company mobile and I'm on calls for what seems like my whole working day!

    Charging habits do help with battery health though so bear in mind how you can keep it from getting worse:

    1. Don't discharge below 40% if possible, definitely not below 20%
    2. Don't fully charge to 100%, stop at about 80% - the battery optimiser mode will help you with this.
    3. Lots of small top-up charges are better than running low and full charges - keep it at 40-80%.

    All I do is plug it in for charge when I drive to work (use it as Sat Nav) and on the way home. I never need to charge it overnight or any other time. That works out at about 40-50 mins in the morning and the same in the evening. 
  • Jumblebumble
    Jumblebumble Posts: 1,973 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    I've just received my refurb iPhone SE (2020). I bought it from Backmarket and chose the highest quality option ("excellent" condition".
    The battery health is 86%. Does that sound right to you? I was hoping for higher to be honest?
    Would you return it?
    I would see how many charge cycles it has had
    This can be done by looking at analytics on the phone or there is software (3Utools) that will tell you
    If it is any where near 500 then your battery is on its last legs according to Apple Genius
    I have a  personal challenge to you
    Get Backmarket to share the serial number of the phone they supplied in case you have to return it.

  • elsien
    elsien Posts: 35,786 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    My non/ refurbed SE is on 84 %
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • B0bbyEwing
    B0bbyEwing Posts: 1,536 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Not an iPhone but I bought a Samsung from Music Magpie with their pristine labelling. 

    Sure enough the physical appearance was pristine and I'm really quite particular but couldn't fault it.

    I suspected that it probably had a replacement battery. Maybe even a replacement screen but surely replacement battery. I doubt they use Samsung originals and my experience with to spec means it's not going to be as good. I downloaded Battery Guru which said I was at 60%. I knew this was incorrect as it was holding its charge too long to be at 60%. The phone I'd just got rid of was at about 72% and that battery wasn't great.
    Uninstalled and re-installed Battery Guru. It then said the battery was 80% capacity. Not sure how accurate it is. I don't have any huge complaints with the battery yet.

    I don't suppose anyone here knows how to go about getting a proper battery replacement on a Samsung out of interest that doesn't involve going to a cultural high street shop? I'm thinking more along the lines of something reasonably official?
  • How does one know what battery health is? What settings do I need to go in. I have an iPhone 11 Pro which I've had 3 years and not wanting to upgrade for another year.
  • Abbafan1972
    Abbafan1972 Posts: 7,142 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    For battery health go to:-

    settings > battery > battery health 

    I have just recently had a new phone and my iPhone 8 Plus was 4 years old and at 82%
    Striving to clear the mortgage before it finishes in Dec 2028 - amount currently owed - £26,322.67
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