PCP 14 day cool off

The_Fat_Controller

@Casius1510 do tell HOW the car was ordered as that makes a lot of difference as to your options regarding the car.

The finance issue is as @MrFrugalFever has advised above.

Casius1510

The_Fat_Controller said:

@Casius1510 do tell HOW the car was ordered as that makes a lot of difference as to your options regarding the car.

The finance issue is as @MrFrugalFever has advised above.

We went into the dealer ship it was a unregistered one sat in the showroom everything was done by email for signing process 

Grumpy_chap

Is there actually a fault with the car?
Or is the extent of the OP's gripes down to a grumpy sales person?
Or is it buyer's remorse?

MrFrugalFever

Casius1510 said:

The_Fat_Controller said:

@Casius1510 do tell HOW the car was ordered as that makes a lot of difference as to your options regarding the car.

The finance issue is as @MrFrugalFever has advised above.

We went into the dealer ship it was a unregistered one sat in the showroom everything was done by email for signing process 

That rules out what fat controller was possibly hinting at. No distance sale has taken place here.

macman

OP, you need to decide what remedy you actually want here. There's a big gap between wanting to return the car and cancel the finance, or just getting a free service.
As has been pointed out, if you return the car then you will incur a huge hit on depreciation. It's now a second hand vehicle and will have dropped at least 10% in value.

martinbainbridge1975

would look at the cost of the gap insurance if you keep the car and this may be able to be cancelled and replaced with your own, dealers historically charge 299-499 for this, there are reputable companies offer this much more competitively priced.

if the docs were esigned it could be classed as a distance sale and protected but I would take advice on that aspect.  as above you need to decide what you want to do and the required resolution.

if a sales person is pushy or tries to be pushy with me I just walk away 

The_Fat_Controller

From what I can see the agreements were made in the showroom with the salesperson.

I did it exactly the same way and the documents were emailed to me and digitally signed from the comfort of my living room.

@Casius1510 exactly what resolution are you looking for ?

MrFrugalFever

martinbainbridge1975 said:

would look at the cost of the gap insurance if you keep the car and this may be able to be cancelled and replaced with your own, dealers historically charge 299-499 for this, there are reputable companies offer this much more competitively priced.

if the docs were esigned it could be classed as a distance sale and protected but I would take advice on that aspect.  as above you need to decide what you want to do and the required resolution.

if a sales person is pushy or tries to be pushy with me I just walk away 

The customer has visited the showroom, no distance sale is applicable here regardless of how the finance has been signed.

Casius1510

Hi everyone have looked at what's written and took it to the manger 
He to be fair has agreed about issues and how was a bad journey with them car is staying with us however they have agreed to service the car for free for next two years and any jobs the manger will deal with us direct 

Grumpy_chap

Casius1510 said:

Hi everyone have looked at what's written and took it to the manger 
He to be fair has agreed about issues and how was a bad journey with them car is staying with us however they have agreed to service the car for free for next two years and any jobs the manger will deal with us direct 

Sounds like an amicable resolution