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Smartmeter

Stegzee
Stegzee Posts: 1 Newbie
in Energy
My grandson broken my smart meter display and Scottish Power sat they can't send me a replacement, what should I do? I'm not young anymore and it's really making ill due to the stress not being able to see what I'm consuming, any advice would be appreciated please. 

Comments

  • What_time_is_it
    What_time_is_it Posts: 906 Forumite
    Fourth Anniversary 500 Posts Name Dropper
    edited 3 August 2022 at 11:52AM
    I'm not sure they are obliged to send you a replacement grandson. ;)

    Sorry to hear that this is causing you stress. Hope it works out for you.



    (edited in the light of comments below from Pochase)
  • pochase
    pochase Posts: 3,449 Forumite
    1,000 Posts Third Anniversary Name Dropper
    Welcome to the forum.

    You will need to buy a new device yourself, for example

    https://shop.glowmarkt.com/products/display-and-cad-combined-for-smart-meter-customers

    You need to buy a supported product that can be linked to your smart meter.

    SP, nor any other supplier will send you a new smart meter, not even if you are prepared to pay for it.
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    1,000 Posts Third Anniversary Name Dropper
    Stegzee said:
    My grandson broken my smart meter display and Scottish Power sat they can't send me a replacement, what should I do? I'm not young anymore and it's really making ill due to the stress not being able to see what I'm consuming, any advice would be appreciated please. 
    If you have a smart phone, then download the free App BRIGHT. 
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