Barclays online banking problems (PC) - anyone else?

grumbler

This started few months ago - it stopped working in my Firefox.

Bad request

Your browser sent a query this server could not understand.

- this was a typical result of clicking pretty much anything. No problems with any other banks - and I have account with most of them.

Well, I started using Chromium specially for Barclays. The same "Bad requests" started very soon again.

Well, I switched to MS Edge - and soon even it stopped working - the same  "Bad requests".

Desperately, I tried FF again, and this time even the home page of my account doesn't load properly:

And, before you ask, yes, all my browsers are up-to-date:

FF 103.0.1 (64-bit)

Edge 103.0.1264.77 (Official build) (64-bit)

Chromium  75.0.3770.142 (Official Build) (64-bit)

It's worth noting that Chromium isn't one of the browsers that they officially support (Chrome, FF, Edge, Safari).

Any ideas before I waste my time on calling their useless CS? I expect that they'll fob me off with usual 'clear cache and cookies' and 'use a different browser'. I did try clearing barclays cookies and this didn't help.

ETA: the mobile app works fine (I use Barclaycard one that gives access to current accounts as well), but I hate using apps for anything but checking balances and there are some very small daily limits in place for bank transfers.

AstonSmith

What is your security software? (Avast, AVG, Norton, McAfee, Rapport etc).

I ask because some packages insert themselves inbetween the browser and the Internet connection. If it's gone funny then that might be why all those different browsers are having the same HTTP "bad request" problem.

grumbler

AstonSmith said:

What is your security software? (Avast, AVG, Norton, McAfee, Rapport etc).

After switching to Windows 10 I don't have any 

Eyeful

Have you tried running
1. Windows 10 trouble shooting  program,? Can found in the Update & Security section.
2. A full virus scan?
3. A Micro defender offline scan?

Olinda99

does this help

https://support.mozilla.org/en-US/questions/1287186

grumbler

Olinda99 said:

does this help

https://support.mozilla.org/en-US/questions/1287186

It does - namely switching 'Enhanced Tracking Protection' off - https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop?as=u&utm_source=inproduct#w_what-to-do-if-a-site-seems-broken

Thanks.

[Deleted User]

grumbler said:

AstonSmith said:

What is your security software? (Avast, AVG, Norton, McAfee, Rapport etc).

After switching to Windows 10 I don't have any 

Not a good idea.

Eyeful

I expect the OP uses the Windows 10 Defender security software. Its free and comes out well in the anti malware test labs trials. results.