We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

The MSE Forum Team would like to wish you all a Merry Christmas. However, we know this time of year can be difficult for some. If you're struggling during the festive period, here's a list of organisations that might be able to help
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Has MSE helped you to save or reclaim money this year? Share your 2025 MoneySaving success stories!

Gift Card Fraud

2»

Comments

  • They have responded to my email but not my letter! The response is that they will do nothing!
    Good morning, 

    Thank you for your email that has been received into the Customer Relations Department.

    I'm sorry to read that your e gift card has been used without your consent and for the inconvenience this may have caused you.

    I have looked into this for you, I would advise that you contact the Police as the e gift card was used without your consent.

    I am sorry that I am unable to help you further with this matter.

    If I can help you with anything else, please don't hesitate to get back in touch.

    Kind Regards


  • Aylesbury_Duck
    Aylesbury_Duck Posts: 16,124 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    To be honest, that's a fair response.  Someone has committed fraud, so it's a police matter.
  • I have received a £50 refund from Argos. I got a letter saying they wouldn't refund and an email saying they wouldn't refund but my persistence paid off! Spent the egift card immediately!
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.9K Banking & Borrowing
  • 253.9K Reduce Debt & Boost Income
  • 454.7K Spending & Discounts
  • 246K Work, Benefits & Business
  • 602.1K Mortgages, Homes & Bills
  • 177.8K Life & Family
  • 259.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.