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Virgin Money Savings log-in changed

Anyone else had trouble logging into their Virgin Money online account?  They seemed to have changed their log-in process, but have not previously advised me of this and am now on hold waiting for someone to answer the phone as I can no longer log in!
I consider myself to be a male feminist. Is that allowed?

Comments

  • Hi,
    just tried it, get to Sign in, select Cash ISA, box changes with tick, then nothing.
    So, tried the other boxes, Standard savings, same, but Fixed and Term, then offer Sign in red box at bottom.

  • surreysaver
    surreysaver Posts: 5,213 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Its me.  Typed in the wrong username!
    I consider myself to be a male feminist. Is that allowed?
  • etienneg
    etienneg Posts: 624 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Is this online or via app? Which type of account are you trying to log in to? Also, which way do you use for 2FA? There's OTP sent by text message, in-app verification or their security token.

    I just tried online for current accounts and it worked fine.
  • Hi,
    got it sussed now.
  • Descrabled
    Descrabled Posts: 517 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    Virgin Money Savings
    Sign in changed a little some months ago.
     Just now I signed in:
    Standard savings>Sort Code 08-xx-xx > Customer ID > password.
    All works fine as in the last few months.
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