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How to appeal after 35 days

I went for ASDA for shopping on 13/05 and parked my car for less than 30 mins and I  do remember on that day parking machine scanning was not working, so I have entered the barcode number manually to pay via ASDA free parking ticket and paid successfully 

I have got a parking charge notice from Highview parking in July 5th to pay fine as 100 pounds  and I haven’t received the first to letter from Highview parking for appeal. So, I have sent an email to Highview with proof of my ASDA shopping banking statement as I didn't have chance to appeal online, but no reply back to email from them. I am unable to speak them over the phone and no one responds properly.

Today I have received new letter to pay an extra of 70 pounds as total of 160 pounds. I am not in position to appeal nor talk to them.

Can someone guide to tackle this situation and appeal to them even after 35 days.

thanks and regards
Manyam

Comments

  • Grizebeck
    Grizebeck Posts: 3,967 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    Who is the letter from ?
    If its a "letter before legal action" direct from Highview then you can still bang in an appeal today
  • Coupon-mad
    Coupon-mad Posts: 161,443 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 27 July 2022 at 2:56PM
    I  do remember on that day parking machine scanning was not working, so I have entered the barcode number manually to pay via ASDA free parking ticket and paid successfully.
    What do you mean by the above please?

    And just complain to the BPA that you received no NTK only a reminder but your appeal was ignored and you didn't receive a rejection letter either.  They will investigate.

    Highview at Asda is odd.  Not ParkingEye?
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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