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Credit Files Financial Association and the Deceased

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My wife passed away almost 4 years ago now.  I used the one-stop shop at the registrars to inform government/local government (Pensions/Benefits/Council Tax etc) thus taking some of the weight of me at a very sad time.

I duly provided individual banks/insurance companies/card providers with death certificates.   

I wrongly assumed my late wife would have been removed from my credit files as a Financial Associate via the information I had provided to the above.

Experian and TransUnion still show my late wife as a Financial Associate.  Only Equifax has it correct.

I’ve informed the other two agencies yesterday. Not easy. Lets see how long  it takes to rectify.

Could I suggest that Financial Companies should have a duty of care to inform the Credit Reference Agencies if they’ve been notified of a death, and for the Financial Association to be removed. Another help would be a one-stop shop (as the Registrar provides). 

Any thoughts on how this could be improved?


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