Chase bank something went wrong

Keep getting this message this afternoon, I can see my accounts but can't do anything , like move money..anybody else?

nologo..
Deepest Kent. 4.6kW Growatt inverter, solar i boost+ 5.9kW Solar Edge

ok so far...

Comments

  • jbrassy
    jbrassy Posts: 1,001 Forumite
    Seventh Anniversary 500 Posts Name Dropper
    I think you're going to need to provide more information because your post is very vague. 

    Chase is working fine for me.
  • nologo
    nologo Posts: 176 Forumite
    Tenth Anniversary 100 Posts Name Dropper
    edited 26 July 2022 at 5:00PM
    Sure more info...I go to log in, using finger print or code it logs me in then states.  Something went wrong please try again..

    We are experiencing issues our end..
    Deepest Kent. 4.6kW Growatt inverter, solar i boost+ 5.9kW Solar Edge

    ok so far...
  • 400ixl
    400ixl Posts: 4,482 Forumite
    1,000 Posts Third Anniversary Name Dropper
    I just checked mine and I can log on and see the accounts and can go into the accounts. Haven't tried more than that.

    Have you made sure that any updates have been applied on your phone?
  • Daliah
    Daliah Posts: 3,792 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    it seems to be an issue particular to your account. You need to talk to Chase. If you can't use the chat, or if you don't want to wait for them to respond on chat, call on 0800 376 3333
  • noh
    noh Posts: 5,813 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Yes had similar when I logged on just now initially had message that something went wrong unable to retrieve account details.
    It has now cleared and everything is back to normal. It looks as if they are having some problems with their server.
  • nologo
    nologo Posts: 176 Forumite
    Tenth Anniversary 100 Posts Name Dropper
    Thank you for your replies  
     Just concerned I might be experiencing a tsb  moment!   
     will try again later...

    Regards 
    nologo
    Deepest Kent. 4.6kW Growatt inverter, solar i boost+ 5.9kW Solar Edge

    ok so far...
  • wmb194
    wmb194 Posts: 4,634 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    nologo said:
    Keep getting this message this afternoon, I can see my accounts but can't do anything , like move money..anybody else?

    nologo..
    For a while now I have had this occasionally with my Android phone app. I've always been able clear it and see my accounts by refreshing the balances i.e. swiping down within the app.
  • nologo
    nologo Posts: 176 Forumite
    Tenth Anniversary 100 Posts Name Dropper
    Up and running all ok now
    Thanks   fixed itself
    Deepest Kent. 4.6kW Growatt inverter, solar i boost+ 5.9kW Solar Edge

    ok so far...
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