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Dream World Travel "lost" my flight tickets - How to claim compensation?

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  • Westin
    Westin Posts: 6,320 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I doubt many will be shedding a tear over this collapse.

    I however have a feeling that this will become another Truly Travel/Teletext mess in that poor customers will be pushed from pillar to post to get refunds.  Some will have ATOL cover, some won’t, some will be able to claim from payment cards, other because of the time lag will be out of luck.
  • Alan_Bowen
    Alan_Bowen Posts: 4,913 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    The owner claims everyone had an ATOL Certificate which if correct will mean they are the backstop. As you say, the reviews to be polite were not good. 
  • Westin
    Westin Posts: 6,320 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Well done @Alan_Bowen for the foresight and advanced news of the collapse.  Top prediction.

    Please can you now PM me with this Friday’s winning Euro Lottery numbers.
  • Thank you everyone for your input.  I'm hopeful my credit card provider will refund me.
  • tasticz
    tasticz Posts: 774 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Hopefully majority of the ppl have paid using credit cards and will promptly get their refund. 
  • I'm amazed they lasted this long. Had to do a chargeback against them a couple of years ago.

    Glad to see them go.
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