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Mcdonalds car park barrier fell on my car roof

Jennyrl
Jennyrl Posts: 5 Forumite
Fourth Anniversary Combo Breaker First Post
edited 25 July 2022 at 3:13PM in Motoring
Hi

I used mcdonalds drive through today and the barrier was blown and fell onto the roof of my car. I have a dent, couple of scratches. My dog and two young children were very scared. 

Any advise please?

Comments

  • turnitround
    turnitround Posts: 715 Forumite
    500 Posts Second Anniversary Name Dropper
    Did you report it whilst at McDonalds? They should have insurance to cover this.
  • Sandtree
    Sandtree Posts: 10,628 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    Hand it to your insurers to deal with or deal with it personally with McDs
  • Umkomaas
    Umkomaas Posts: 43,840 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Need to get the thread transferred to the general 'Motoring' forum as this one deals with private parking issues. I've reported it for admin attention. 
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
  • Jennyrl
    Jennyrl Posts: 5 Forumite
    Fourth Anniversary Combo Breaker First Post
    I've reported it to mcdonalds and they have escalated it to head office apparently. So I'm waiting to hear back. When I think of what could have been! Fuming!
  • Sandtree
    Sandtree Posts: 10,628 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    Jennyrl said:
    When I think of what could have been! Fuming!
    Settlement will be based on what did happen rather than what could have happened... to manage expectations 
  • elsien
    elsien Posts: 36,558 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    FWIW, you don’t get compensation for what might have happened but didn’t. 
    What exactly caused the barrier to drop? You said it was blown - what does that mean? Did the staff you spoke to make a record of the incident? 
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • tripled
    tripled Posts: 2,883 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 25 July 2022 at 3:16PM
    Jennyrl said:
    Hi

    I used mcdonalds drive through today and the barrier was blown and fell onto the roof of my car. I have a dent, couple of scratches. My dog and two young children were very scared. 

    Any advise please?
    Notify your insurer. Make a claim for the cost of repairs against your own insurance, or directly against McDonald's public liability, whichever you prefer. Hopefully your dog and two young children have got over the ordeal, if not, then you should also claim for the cost of any counselling to be reimbursed.
  • user1977
    user1977 Posts: 18,432 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    To complicate matters a bit, it may well be a franchisee who is responsible for the site rather than McD's head office (though I would expect them to point you in the right direction).
  • MX5huggy
    MX5huggy Posts: 7,170 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    What might of been? Did you decide not to take cabriolet? 
  • McD should take it seriously. If it happened to a convertible...
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