FSCS will not say we have a mis-sold mortgage,nor that it was sold correctly 25 July 2022 at 10:21AM in Praise, vent & warnings 2 replies 431 views

Trumansmum

FSCS have failed to address evidence (with us and our solicitors) that we provided for them from the mortgage provider's file which showed our mortgage was declined and then transacted with false information about us by the Broker. We also cited >14 breaches of sale and ambiguous documentation. 2 MPs,one a solicitor,one an accountant have called our case mortgage fraud, clear mis-selling and have stated that FSCS have serious questions to answer. Seven years of trying to get FSCS to discuss evidence ( even Financial Ombudsman says Broker lied) and FSCS have now lied to our MP and said WE self certified which is just what we are saying the Broker was lying about! FSCS is a disgrace and in our experience a dishonest shambles. 

Ectophile

Have you appealed the decision or followed their complaints procedure through to its conclusion?  It looks like you need to pick one or the other, as complaining won't change a decision on compensation.

https://www.fscs.org.uk/making-a-claim/claims-process/complaints/ 

https://www.fscs.org.uk/making-a-claim/claims-process/appeal-claim-decision/

My guess is that you would want to appeal.

Admiral_Barbarossa

Trumansmum said:

FSCS have failed to address evidence (with us and our solicitors) that we provided for them from the mortgage provider's file which showed our mortgage was declined and then transacted with false information about us by the Broker. We also cited >14 breaches of sale and ambiguous documentation. 2 MPs,one a solicitor,one an accountant have called our case mortgage fraud, clear mis-selling and have stated that FSCS have serious questions to answer. Seven years of trying to get FSCS to discuss evidence ( even Financial Ombudsman says Broker lied) and FSCS have now lied to our MP and said WE self certified which is just what we are saying the Broker was lying about! FSCS is a disgrace and in our experience a dishonest shambles. 

This would be better in the Mortgage area.

I take it that you got the mortgage as self certified, which is normal for people that are self employed. If you got the mortgage for the place you are now living in, what exactly is your complaint?