Drydensfairfax demanding a financial review despite court agreement

3 Posts

in Loans
Those lovely people at Drydens Fairfax have sent a letter stating "It is important that we contact you regularly to understand whether there have been any changes in your personal situation and review your repayment arrangement" along with their own 5 page "Standard Financial Statement" for me to complete and return within 30 days, and that my account is "on hold" for 30 days while I "complete the review or contact us." The financial statement seems more intrusive than is standard and I'm reluctant to complete it unless it's legally necessary.
Case history - drydens fairfax are acting on behalf of Erudio student loans over my student loan from the 1990s. I've never earned above the threshold for repayment due to being a full time carer for my disabled child - I'm now a single mum on benefits, so I shouldn't have had to pay back anything, and as I'm 50 next year, the original debt would have been written off. However, following two house moves, domestic abuse and illness, (which Erudio/Drydensfairfax were informed of) I forgot to defer the loan and they obtained a CCJ. I'm not sure of the legality of the CCJ, given that I'd made an offer to Student Loans Company/Erudio to settle the original debt at a reduced rate which they never responded to - should a CCJ have been made (which I knew nothing about at the time) when there was an offer on the table? However, I proposed to pay £25 a month in 2019, which Drydensfairfax/Erudio accepted.
I think they've carefully worded this letter to make it sound as if I MUST complete the financial statement, hoping to then tell me I need to increase my £25 payments - however, as the £25 was agreed in court, I don't believe that this is a legal requirement. Especially the wording of "Your account is on hold for 30 days to give you time to complete the review OR contact us." Am I within my rights to just contact them to confirm that my personal circumstances haven't changed and that the £25 agreement still stands?
They've tried bully boy tactics with me before and I tried to complain to the Financial Ombudsman about it, but as they're "Drydens Fairfax Solicitors" I was told I needed to complain to the Legal Ombudsman, who promptly told me to complain to the Financial Ombudsman... who still refused to look at my complaint... seems like they've found a nice way of avoiding compliance with the regulations! It's all left me feeling very suspicious about their tactics, so I'm guessing they're trying to trick me into a situation where I might end up paying more despite the court agreement?
Case history - drydens fairfax are acting on behalf of Erudio student loans over my student loan from the 1990s. I've never earned above the threshold for repayment due to being a full time carer for my disabled child - I'm now a single mum on benefits, so I shouldn't have had to pay back anything, and as I'm 50 next year, the original debt would have been written off. However, following two house moves, domestic abuse and illness, (which Erudio/Drydensfairfax were informed of) I forgot to defer the loan and they obtained a CCJ. I'm not sure of the legality of the CCJ, given that I'd made an offer to Student Loans Company/Erudio to settle the original debt at a reduced rate which they never responded to - should a CCJ have been made (which I knew nothing about at the time) when there was an offer on the table? However, I proposed to pay £25 a month in 2019, which Drydensfairfax/Erudio accepted.
I think they've carefully worded this letter to make it sound as if I MUST complete the financial statement, hoping to then tell me I need to increase my £25 payments - however, as the £25 was agreed in court, I don't believe that this is a legal requirement. Especially the wording of "Your account is on hold for 30 days to give you time to complete the review OR contact us." Am I within my rights to just contact them to confirm that my personal circumstances haven't changed and that the £25 agreement still stands?
They've tried bully boy tactics with me before and I tried to complain to the Financial Ombudsman about it, but as they're "Drydens Fairfax Solicitors" I was told I needed to complain to the Legal Ombudsman, who promptly told me to complain to the Financial Ombudsman... who still refused to look at my complaint... seems like they've found a nice way of avoiding compliance with the regulations! It's all left me feeling very suspicious about their tactics, so I'm guessing they're trying to trick me into a situation where I might end up paying more despite the court agreement?
0
Latest MSE News and Guides
Childcare budget boost
More support for children from nine months and those on Universal Credit
MSE News
Replies
Its obvious Dryden`s want you to up your payments, by sending you this form, under the guise of it been a requirement, when in fact you are correct, in that you are not obliged to do anything they ask of you.
Your only commitment to them is the amount the court ordered you to pay, no more, no less.
If they wanted your payments to go up, they can ask you voluntarily, or otherwise would have to apply to the court once again, and the decision would be based on your budget.
So a short letter or email stating "my circumstances remain the same" or words to that effect, would be my response to them.
More than a third of IVA`s fail....fact.
Could A Debt Relief Order help you ?
Never pay a fee for a Debt Management Plan.
For free non-judgemental debt advice, contact either : Stepchange, National Debtline, or CitizensAdviceBureaux.