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Standing Charge policy OPUS
In April I took a lease on a commercial property. I switched the electric but assumed I didn't need to do anything with the gas as there were no gas devices installed.
3 months later OPUS send a bill. They are charging £2.50 per day Standing Charge as I don't have a contract with them.
A quick Google tells me that in the same position SSE and Eon will refund the standing charge.
I've searched for £0 Standing Charge tariffs and found nothing. Utilita was suggested on here but I just get the standard, we do not recommend you transfer at this time.
I feel OPUS are profiteering. The only option I have been given it to have the meter capped and pay them to remove it.
I have raised a complaints which they rejected so my next step would be the Ombudsman but all the time I'm being charged 2.50 per day.
Has anybody resoled a similar situation recently or have a suggestion?
3 months later OPUS send a bill. They are charging £2.50 per day Standing Charge as I don't have a contract with them.
A quick Google tells me that in the same position SSE and Eon will refund the standing charge.
I've searched for £0 Standing Charge tariffs and found nothing. Utilita was suggested on here but I just get the standard, we do not recommend you transfer at this time.
I feel OPUS are profiteering. The only option I have been given it to have the meter capped and pay them to remove it.
I have raised a complaints which they rejected so my next step would be the Ombudsman but all the time I'm being charged 2.50 per day.
Has anybody resoled a similar situation recently or have a suggestion?
0
Comments
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You may be confusing the SSE & E.ON description of how they handle domestic customers on deemed tariffs with the way that business suppliers like OPUS work, the rules are different...If you took a lease on business premises which had a gas meter installed then you should have immediately contacted the existing gas supplier...1
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The £2.50 standing charge is listed on their web site for the deemed tariff, it even is the lowest band, so it is nothing hidden.
Did you not see a gas meter on your property or why did you not contact the supplier? Even most of the domestic suppliers will not drop the standing charge just because you are not using gas.
They are told the same you are, if you don't want the standing charge get the meter removed.
I don't know what you expect the Ombudsman to do, you are in a deemed tariff and the supplier is charging you what their deemed tariff sheets says.1
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