Suspicions about my surveyor… are they justified?

RogerBareford

trakky14 said:

Ask the estate agent to arrange another viewing for you. Its unreasonable to expect the surveyor to have you there. 

They quote 4hrs but it usually is max 2 in our experience. We had a level 2 on our house and the surveyor was in the house for max 20 mins...I'd be livid if I'd spent £500-600 on that 😂

But your not paying for the amount of time they spend in the house, your paying for their training and experience at surveying.

CRISPIANNE3

We are expecting the surveyor on Wednesday to do a mortgage valuation.  I need to be in because the estate agent does not have a key to our property. However advice from the EA is not to engage in conversation with them and just let them get in with the job hand. After all they are there for the lender and not me.

user1977

CRISPIANNE3 said:

However advice from the EA is not to engage in conversation with them and just let them get in with the job hand. 

They're unlikely to stay long enough for a conversation anyway.

CRISPIANNE3

user1977 said:

CRISPIANNE3 said:

However advice from the EA is not to engage in conversation with them and just let them get in with the job hand. 

They're unlikely to stay long enough for a conversation anyway.

That's good to know!

Van_Girl

I've had Clients turn up on surveys and, despite saying they "won't get in the way" they either follow me around asking questions/chatting or continually appear to speak to me. All of which is very distracting and drags out a survey which I've usually got a time limit for

I also sometimes need to do a little more research on a defect or review findings against another piece of information before I can make a determination on it, and being put on the spot is not ideal

I've even had Clients continually talking while I'm trying to dictate, even though they can see and hear me doing it. It's infuriating

I now have a blanket policy of no Clients on site. I will always offer to call them to speak through any specific concerns either before or after they've had the report, though

Just as a side note, another reason I don't meet Clients at an unoccupied site is because I'm a woman and I don't want to put myself at any unnecessary risk while lone working. 

walwyn1978

Another vote for ‘you can’t go on site’. 

But you can ask if your surveyor could chat through any issues on the phone? 

Last surveyor we used offered us this - he rang me from his car on the way from our property to be and gave me the very abridged version (in that case it was ‘X Y and Z are wrong with it and need looking at, but that’s baked into the asking price in my view and what you’re offering is the right money, no hidden nasties here, more detail in the report’ which landed about ten days later ran to 65 pages and usual rear covering aside about electrics and such was exactly as he’d said on the phone. Why not ask if you can have a 5 minute edited highlights version of the report to be? . They can only say no and it could be a very useful five minutes - it certainly put my mind at rest.