1471 gives my own number.

dggar
dggar Posts: 670 Forumite
Part of the Furniture 500 Posts Name Dropper Combo Breaker
edited 20 July 2022 at 1:11PM in Phones & TV
Just had a call on my land line claiming to be amazon, saying my card will be charged £550 for an iPhone13.
Obivious scam as I don't have a card or account.
I dialled 1471 to get a number to report it and the the system told me that the call was from my land line number.

Has anyone else experienced this?

(I see there was a similar thread in 2013 which is now closed)

Comments

  • Neil_Jones
    Neil_Jones Posts: 9,515 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Spoofed.
    Just ignore it.
  • marlot
    marlot Posts: 4,961 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    When I ran an IT department, I could programme the PBX to show a call coming from any number I wanted.
  • Sandtree
    Sandtree Posts: 10,628 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    dggar said:
    Has anyone else experienced this?
    Most phone calls are digital these days and so the systems have to tell the telephone systems what caller ID to display. When you use your landline or mobile you have no choice your providers kit does it for you but when you have different systems you can decide what to display yourself.

    99% of the time this is of benefit to everyone, the call centre agent working for DLG can click to call a Direct Line customer and it shows the Direct Line customer service number, next call is to a Churchill customer and so the system shows the Churchill customer service number or if they are moonlighting for claims then it shows the Churchill's claim number. Customer misses the call they have a meaningful number to call back.

    In a small minority of cases its misused as you've found out. I your case they've simply set their system such when they call number 1234 it caller IDs as 1234.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 349.8K Banking & Borrowing
  • 252.6K Reduce Debt & Boost Income
  • 453K Spending & Discounts
  • 242.8K Work, Benefits & Business
  • 619.6K Mortgages, Homes & Bills
  • 176.4K Life & Family
  • 255.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.