No photo ID - No chance!

Daliah

Rudyson said:

I have no problem with Chase requiring specific photo ID if necessary, my main beef with them  is that they have no means of trying electronic verification first. I have opened many accounts before and since and every one has verified me in seconds without needing further proof of ID. If Chase embraced modern technology and used electronic verification, fewer people would be 'locked out.' It would also mean less work for Chase employees, who wouldn't have to field questions from old farts like me asking if there's any way round the photo ID problem.

With hindsight, and an existing Virgin account, I think I dodged a bullet.

The Chase verification goes significantly beyond what is possible with electronic verification as they require you to provide a photo ID as well as a photo of yourself. It's many of the other banks who don't embrace modern technology, not Chase.