Amazon on Firefox going black 19 July 2022 at 11:52PM in Techie Stuff 2 replies 57 views

lr1277

I am using Firefox on Windows 10. When I type in Amazon.co.uk into the URL bar, the amazon site appears. However when I then make an entry in the search box and click to search, the whole window below the search box becomes black. I then tried this on Google Chrome and the search facility on amazon works fine.

Firefox always seems to be the latest version as it updates when I open it up.

Any thoughts on what is causing this and how I fix it?

Thanks

Neil_Jones

https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems

Problems with profile-based browsers are almost always caused by one of two things:

1) Extension(s).  See above link.

2) Corrupt profile.

New profile:

https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles

lr1277

Neil_Jones said:

https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems

Problems with profile-based browsers are almost always caused by one of two things:

1) Extension(s).  See above link.

2) Corrupt profile.

New profile:

https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles

Thank you. I will give these suggestions a try when I get home.