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DLA taking forever

coconutcurls
coconutcurls Posts: 221 Forumite
100 Posts Second Anniversary Name Dropper
edited 19 July 2022 at 6:55PM in Benefits & tax credits
I first called for the forms at the beginning of April and so far received acknowledge letter and another letter saying that they are still making a decision. 
It is going to be 5 months soon. 
Is this normal? Are we close  to have a decision? Should I call and enquire even though they tell not to?

How long did you have to wait?
What is the maximum waiting time?


Comments

  • Alice_Holt
    Alice_Holt Posts: 6,094 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    edited 19 July 2022 at 6:59PM
    There is no maximum waiting time.

    Just long delays at the DWP, so approaching 4 months (from ordering the forms) is not unusual atm.

    What evidence did you supply with the form?

    Any award will be backdated to when you ordered the form.
    Alice Holt Forest situated some 4 miles south of Farnham forms the most northerly gateway to the South Downs National Park.
  • Bigwheels1111
    Bigwheels1111 Posts: 3,012 Forumite
    1,000 Posts Third Anniversary Name Dropper
    It’s taking forever, friends child Dla took 6 months, his carers allowance claim has just gone over 13 months and still no decision.
  • Kim1965
    Kim1965 Posts: 550 Forumite
    500 Posts Second Anniversary Name Dropper
    I assume the backlogs are due to covid??
     What sort of timescales did the dwp work to before.?
     Has there been any political committment to resolve the backlogs? 
     On a personal note we have applied for pip for my wife who is terminally ill,  six months later still nothing. Poor state of affairs in my opinion. 

  • poppy12345
    poppy12345 Posts: 18,878 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper
    edited 21 July 2022 at 6:12PM
    Kim1965 said:

     On a personal note we have applied for pip for my wife who is terminally ill,  six months later still nothing. Poor state of affairs in my opinion. 


    Did you apply using a DS1500 form? If so then those waiting times are not acceptable! I would be contacting my local MP.
    Claiming through the normal route and yes backlogs are several months, sometimes longer.
  • calcotti
    calcotti Posts: 15,696 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 21 July 2022 at 6:34PM
    Kim1965 said:
     On a personal note we have applied for pip for my wife who is terminally ill,  six months later still nothing. 
    For PIP terminal illness means that the medical team would not be surprised within six months (note that it doesn’t mean that death is expected within six months). The time scale is to be increased to 12 months when the regulations are updated.

    If your medical team are willing to issue a DS1500 the claim is usually processed within three weeks.

    If the illness is one that cannot be cured and therefore terminal in that it is likely to cause death but the timescale is longer such that the medical team would be surprised if death occurred within the 6 month timescale then it doesn’t get treated as terminal by DWP.
    Information I post is for England unless otherwise stated. Some rules may be different in other parts of UK.
  • Kim1965
    Kim1965 Posts: 550 Forumite
    500 Posts Second Anniversary Name Dropper
    Our finances are robust. Its tough on those less well off. 
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